Orlando Facility Solutions Manager: Client Relations & Ops

City Wide Facility Solutions; Lakeland (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401k

Vehicle mileage allowance

Holidays & 2 weeks PTO

Company laptop

Comprehensive Training Program

Job summary

City Wide Facility Solutions in Orlando is seeking a proactive Facility Solutions Manager to serve a portfolio of commercial clients. You will be the primary contact, ensuring exceptional service and support.

You’ll build relationships, conduct site visits, coordinate vendors, resolve issues, and drive client satisfaction and business growth across multiple projects in a fast-paced environment.

Qualifications

• Experience in account management, facilities management, or related fields.
• Strong relationship-building and customer service skills.
• Ability to manage multiple projects and deadlines.

Responsibilities

• Serve as the primary point of contact for a portfolio of commercial clients.
• Build and maintain strong relationships through regular communication and visits.
• Coordinate and manage a network of service vendors and contractors.
• Proactively identify facility needs and recommend maintenance solutions.
• Resolve service issues quickly while maintaining high client satisfaction.
• Manage multiple client accounts, projects, and priorities in a fast-paced environment.
• Collaborate with internal teams to ensure seamless service delivery.
• Track service performance, document inspections, and provide updates to clients.

Skills

Relationship-building

Customer service

Project coordination

Travel readiness

Tools

CRM systems

Microsoft Office

Job description

City Wide Facility Solutions in Orlando is seeking a proactive Facility Solutions Manager to serve a portfolio of commercial clients. You will be the primary contact, ensuring exceptional service and support.

You’ll build relationships, conduct site visits, coordinate vendors, resolve issues, and drive client satisfaction and business growth across multiple projects in a fast-paced environment.