Client-Focused Facility Solutions Manager

City-Wide-Facility-Solutions; Melbourne (FL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive Training Program

Vehicle mileage allowance

Holidays & 2 weeks PTO

Company laptop

Medical benefits and 401k

Job summary

City Wide Facility Solutions is seeking a driven Facility Solutions Manager to lead a portfolio of commercial clients in the Orlando area. You will manage relationships, coordinate services, and ensure high client satisfaction through proactive problem-solving and organizational efficiency.

The role combines relationship management, operations, and business development, with a focus on delivering exceptional facility maintenance solutions and growing client accounts in a fast-paced environment.

Qualifications

• Proven ability to manage multiple client accounts and projects.
• Strong communication and problem-solving skills.
• Experience in facilities/operations or account management is preferred.
• Willingness to travel locally in Greater Orlando area.

Responsibilities

• Serve as primary contact for a portfolio of commercial clients and ensure service excellence.
• Build and maintain relationships through regular communication and site visits.
• Inspect facilities and ensure services meet quality standards.
• Coordinate and manage a network of service vendors and contractors.
• Identify facility needs and recommend customized maintenance solutions.
• Resolve service issues quickly while maintaining customer satisfaction.
• Track performance and provide regular updates to clients.
• Collaborate with internal teams to ensure seamless service delivery.

Skills

Relationship-building

Customer service

Project management

Operations

B2B sales

CRM systems

Microsoft Office

Driver's license

Tools

CRM software

Microsoft Office

Job description

City Wide Facility Solutions is seeking a driven Facility Solutions Manager to lead a portfolio of commercial clients in the Orlando area. You will manage relationships, coordinate services, and ensure high client satisfaction through proactive problem-solving and organizational efficiency.

The role combines relationship management, operations, and business development, with a focus on delivering exceptional facility maintenance solutions and growing client accounts in a fast-paced environment.