Orientation Programs Support Specialist

Northampton Community College; Bethlehem (Northampton County); On-site; USD 42,000 - 56,000; Full time

Job summary

Northampton Community College is seeking an Orientation Administrative Assistant to provide comprehensive administrative and operational support for orientation programming on campus.

You will manage scheduling (online and in-person) using 25Live, maintain the orientation landing page, process attendance via HubSpot, and serve as the main point of contact for the orientation inbox while coordinating with multiple campuses and departments.

Qualifications

• Education: high school graduate or equivalent.
• Ability to use technology systems to support department work.
• Accurate keyboarding skills.
• Proficient in standard software (word processing, spreadsheets, databases).
• Ability to prioritize and organize work.
• Good oral and written communication skills.
• High degree of confidentiality and adaptability.
• Two to three years of related experience preferred.

Responsibilities

• Support administrative processes for orientation programming.
• Back-end scheduling for rolling online orientation sessions; coordinate dates for posting.
• Back-end scheduling for in-person orientation sessions using 25Live.
• Assist with scheduling leads and communication for sessions.
• Enter attendance into HubSpot and share lists with ITS for holds removal.
• Respond to student inquiries; connect students to relevant departments.
• Communicate with One-Stop and Advising to lift holds as needed.
• Maintain slide/information updates.
• Oversee orientation inbox and handle student inquiries.
• Perform other duties as assigned.

Skills

Tech systems use

Keyboarding

Office software

Organization skills

Communication (oral & written)

Instruction following

Confidentiality

Adaptability

Education

High school diploma

Tools

25Live Reservation system

HubSpot CRM

Job description

Northampton Community College is seeking an Orientation Administrative Assistant to provide comprehensive administrative and operational support for orientation programming on campus.

You will manage scheduling (online and in-person) using 25Live, maintain the orientation landing page, process attendance via HubSpot, and serve as the main point of contact for the orientation inbox while coordinating with multiple campuses and departments.