Orientation Administrative Assistant

Northampton Community College; Bethlehem (Northampton County); On-site; USD 42,000 - 56,000; Full time

Job summary

Northampton Community College is seeking an Orientation Administrative Assistant to provide comprehensive administrative and operational support for orientation programming on campus.

You will manage scheduling (online and in-person) using 25Live, maintain the orientation landing page, process attendance via HubSpot, and serve as the main point of contact for the orientation inbox while coordinating with multiple campuses and departments.

Qualifications

• Education: high school graduate or equivalent.
• Ability to use technology systems to support department work.
• Accurate keyboarding skills.
• Proficient in standard software (word processing, spreadsheets, databases).
• Ability to prioritize and organize work.
• Good oral and written communication skills.
• High degree of confidentiality and adaptability.
• Two to three years of related experience preferred.

Responsibilities

• Support administrative processes for orientation programming.
• Back-end scheduling for rolling online orientation sessions; coordinate dates for posting.
• Back-end scheduling for in-person orientation sessions using 25Live.
• Assist with scheduling leads and communication for sessions.
• Enter attendance into HubSpot and share lists with ITS for holds removal.
• Respond to student inquiries; connect students to relevant departments.
• Communicate with One-Stop and Advising to lift holds as needed.
• Maintain slide/information updates.
• Oversee orientation inbox and handle student inquiries.
• Perform other duties as assigned.

Skills

Tech systems use

Keyboarding

Office software

Organization skills

Communication (oral & written)

Instruction following

Confidentiality

Adaptability

Education

High school diploma

Tools

25Live Reservation system

HubSpot CRM

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It’s a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

We invite you to consider applying for one of our currently available positions. For more information on the College, please visit www.northampton.edu. For more information on life in the Lehigh Valley, please visit https://www.northampton.edu/human-resources/life-in-the-area.htm.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

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Orientation Administrative Assistant

This posting will close on:11/21/2026**No further applications will be accepted on or after this date**

Primary Function:

The Orientation Administrative Assistant will provide comprehensive administration and operational support for orientation programming.

Responsibilities:

1. Support administrative processes associated with orientation programming.

2. Complete back-end scheduling support for rolling online orientation sessions, working with our Marketing and Communications Team to get the dates posted on the orientation landing page.

3. Complete back-end scheduling support for in-person orientation programming with a functioning knowledge of our Reservation system, 25Live.

4. Assist with scheduling leads and assists for sessions and subsequent associated communication.

5. After orientations sessions, enter attendance into Hubspot, in part managing the attendance form and send attendance lists to ITS for batch removal of holds.

6. Assist in responding to student feedback or inquiries on the attendance form survey, connecting students to the departments necessary.

7. When holds are missed or there are issues after batch removal, they will assist in communicating with One-Stop services and Advising to manually lift holds.

8. Aid in the constant slide/information updates.

9. Act as the main point of contact/have oversight of the orientation inbox, assisting student inquiries and connecting students with the appropriate departments.

10. Other duties as assigned.

Organizational Relationships:

(1) Responsible to the Orientation and New Student Programming Coordinator under the Director of Student Engagement & Belonging for satisfactory performance of assigned responsibilities. (2) Function as an active member of the College’s Student Affairs Team.

Performance Standards:

Performance in this position is considered satisfactory when: (1) Mutually agreed upon objectives have been attained within a specified time frame or assigned deadlines; (2) Responsibilities of the position have been carried out at a level consistent with performance objectives; and (3) Effective cooperative relationships exist with other members of the campus faculty and staff.

Qualifications:

(1) Education: (a) high school graduate; (b) any combination of training or experience which would facilitate the performance of the above responsibilities. (2) Skills, Knowledge, and Abilities: (a) ability to use technology systems to support work of department; (b) accurate keyboarding skills; (c) proficient in College standard software, including word processing, spreadsheets, and databases; (d) ability to prioritize and organize work; (e) good oral and written communication skills; (f) ability to understand and follow oral or written instructions; (g) high degree of confidentiality; (h) adaptability. (3) Experience: two to three years of related experience preferred