Orientation Administrative Assistant

Northampton Community College; Town of Bethlehem (NY); On-site; USD 36,000 - 56,000; Full time

Job summary

Northampton Community College is seeking an Orientation Administrative Assistant to provide comprehensive administrative support for orientation programming. The role will manage back-end scheduling for online and in-person sessions, coordinate communication, and act as the main contact for the orientation inbox.

Qualifications include a high school diploma and 2–3 years of related experience, with strong technology skills, confidentiality, and excellent written and oral communication.

Qualifications

• Education: high school graduate or equivalent.
• 2-3 years of related experience preferred.
• Ability to use technology systems to support department.
• Good oral and written communication and confidentiality.

Responsibilities

• Support administrative processes for orientation programming.
• Back-end scheduling for rolling online orientation sessions (dates posted on orientation landing page).
• Back-end scheduling for in-person orientations using 25Live.
• Assist with scheduling leads and communications for sessions.
• Enter attendance into Hubspot and coordinate with ITS for holds removal.

Skills

Keyboarding

Communication skills

Confidentiality

Adaptability

Organization

Education

High school diploma

Tools

Word processing

Spreadsheets

Databases

Job description

The staff and faculty of Northampton Community College share a single goal: to help students transform their lives through education. It's a goal that reaps rewards thousands of times over the course of a career. Employees at Northampton receive competitive compensation and an array of benefits while working on campuses located in a region with a very high quality of life.

NCC is strongly committed to increasing the diversity of the college community and the curriculum. Candidates who can contribute to that goal are encouraged to identify their strengths or experiences in this area.

This posting will close on: 11/21/2026

No further applications will be accepted on or after this date

*** Orientation Administrative Assistant ~~~~~~~~~~~~~~~~~~~~~

Primary Function

The Orientation Administrative Assistant will provide comprehensive administration and operational support for orientation programming.

Responsibilities

• 1. Support administrative processes associated with orientation programming.
• 2. Complete back-end scheduling support for rolling online orientation sessions, working with our Marketing and Communications Team to get the dates posted on the orientation landing page.
• 3. Complete back-end scheduling support for in-person orientation programming with a functioning knowledge of our Reservation system, 25Live.
• 4. Assist with scheduling leads and assists for sessions and subsequent associated communication.
• 5. After orientations sessions, enter attendance into Hubspot, in part managing the attendance form and send attendance lists to ITS for batch removal of holds.
• 6. Assist in responding to student feedback or inquiries on the attendance form survey, connecting students to the departments necessary.
• 7. When holds are missed or there are issues after batch removal, they will assist in communicating with One-Stop services and Advising to manually lift holds.
• 8. Aid in the constant slide/information updates.
• 9. Act as the main point of contact/have oversight of the orientation inbox, assisting student inquiries and connecting students with the appropriate departments.
• 10. Other duties as assigned.

Organizational Relationships

• (1) Responsible to the Orientation and New Student Programming Coordinator under the Director of Student Engagement & Belonging for satisfactory performance of assigned responsibilities.
• (2) Function as an active member of the College’s Student Affairs Team.

Performance Standards

Performance in this position is considered satisfactory when: (1) Mutually agreed upon objectives have been attained within a specified time frame or assigned deadlines; (2) Responsibilities of the position have been carried out at a level consistent with performance objectives; and (3) Effective cooperative relationships exist with other members of the campus faculty and staff.

Qualifications

• (1) Education:
  • (a) high school graduate;
  • (b) any combination of training or experience which would facilitate the performance of the above responsibilities.
• (2) Skills, Knowledge, and Abilities:
  • (a) ability to use technology systems to support work of department;
  • (b) accurate keyboarding skills;
  • (c) proficient in College standard software, including word processing, spreadsheets, and databases;
  • (d) ability to prioritize and organize work;
  • (e) good oral and written communication skills;
  • (f) ability to understand and follow oral or written instructions;
  • (g) high degree of confidentiality;
  • (h) adaptability.
• (3) Experience: two to three years of related experience preferred

We appreciate your interest in employment at Northampton Community College and wish you the best in your career search.

Title IX Please visit www.northampton.edu/titleix for information on the College's Title IX Policy, Title IX Coordinator and Deputies, contact information and resources.

The Annual Security and Fire Safety Report is currently available online. Click here to view. The report contains information regarding campus safety and security including topics such as : campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the College will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Non-Campus buildings or property owned or controlled by the College or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years. A paper copy will be provided upon request. If you would like to receive a paper copy of the Annual Security and Fire Safety Report, stop by the NCC Public Safety Office at 3835 Green Pond Road, Bethlehem, PA 18020 or request that a copy be mailed to you by calling 610.861.5588 or emailing [e-mail].