Organ Donation Family Advocate (On-Call)

DCI Donor Services, Inc; Knoxville (TN); Presencial; USD 48.000 - 64.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PTO

Sick Time

Medical Plans

Dental

Vision

403(b) with match

Life insurance

Wellness program

Insurance discounts

Cell phone discounts

Descripción de la vacante

Tennessee Donor Services is seeking a Family Care Coordinator to support donor families and collaborate with hospital staff throughout the donation process. The role focuses on compassionate communication, education, and advocacy for families and healthcare teams in Tennessee hospitals.

The position involves on-call periods, on-site work in Knoxville, and interaction with organ and tissue donation processes. A strong background in crisis support and family counseling is essential.

Formación

• 2–4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention.
• Knowledge of medical and legal principles of authorization, donor evaluation, and management.
• Exceptional teamwork, communication, and conflict management skills.
• Valid Driver’s license with ability to pass MVR underwriting requirements

Responsabilidades

• Determines family dynamics and assesses understanding of prognosis to initiate donation discussions.
• Initiates donation discussion and authorization for potential organ and tissue donor families.
• Responds on site to hospital referrals within policy timelines.
• Communicates with attending physicians and healthcare team to establish rapport for donation discussions.
• Obtains authorization for donation per UAGA and verifies required documentation.
• Document information, assess donors, and communicate findings clearly.

Conocimientos

Healthcare experience

Counseling

Bereavement

Crisis intervention

Communication skills

Descripción del empleo

Tennessee Donor Services is seeking a Family Care Coordinator to support donor families and collaborate with hospital staff throughout the donation process. The role focuses on compassionate communication, education, and advocacy for families and healthcare teams in Tennessee hospitals.

The position involves on-call periods, on-site work in Knoxville, and interaction with organ and tissue donation processes. A strong background in crisis support and family counseling is essential.