Order-to-Cash Specialist - Solutions Group

United Site Services, Inc; Meridian (ID); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Holiday & Paid Time Off

Medical/Pharmacy

Dental

Vision

Short-Term Disability

Life & AD&D Insurance

Employee Discounts

401(k) with company match

Job summary

United Site Services, Inc. is seeking a Solutions Group Specialist to manage the quote-to-cash process for Solutions Group clients, ensuring customer satisfaction and the elimination of credits.

The specialist delivers a seamless order-to-cash experience, ensuring customer requests from sales, service and billing are handled with speed, clarity, and quality. This role collaborates with sales, service, and billing teams to oversee the complete order lifecycle, including pricing, invoicing and

Qualifications

• 2-year associate degree or equivalent combination of education and experience.
• Minimum 3 years’ experience in customer services, order management, billing and collections or sales operations preferred.

Responsibilities

• End-to-end account management of assigned Solutions group book-of-business.
• Collaborate with Customer Onboarding to correctly assign orders to customer accounts.
• Own order lifecycle from quote to order, amendments, invoicing and collection support.

Skills

Customer service

Order management

Billing

Sales operations

Communication

Data entry

Education

Associate degree

Business, Finance, or Accounting

Tools

Salesforce

Job description

United Site Services, Inc. is seeking a Solutions Group Specialist to manage the quote-to-cash process for Solutions Group clients, ensuring customer satisfaction and the elimination of credits.

The specialist delivers a seamless order-to-cash experience, ensuring customer requests from sales, service and billing are handled with speed, clarity, and quality. This role collaborates with sales, service, and billing teams to oversee the complete order lifecycle, including pricing, invoicing and