Order-to-Cash Ops Specialist

Flowers Bakeries; Thomasville (GA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Growth opportunities

Paid vacation & parental leave

Job summary

Flowers Foods, Inc. in the United States is seeking an Enterprise Shared Services Operations Specialist to support the Order-to-Cash and Order Management processes.

You will handle order entry, maintenance, and inquiries, coordinating with cross-functional teams to ensure accurate, timely fulfillment in a high-volume environment. The role emphasizes transactional accuracy, data integrity, and adherence to internal controls while contributing to service delivery and process improvements within

Qualifications

• High School Diploma or GED required.
• Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant work experience considered.

Responsibilities

• Process customer orders accurately and timely in accordance with company policies and established procedures.
• Review customer orders for completeness, pricing accuracy, delivery requirements, and supporting documentation prior to processing.
• Monitor order management workflows and resolve routine order, inventory, shipping, and customer service exceptions.
• Support Order-to-Cash activities including order entry, order maintenance, customer account support, and transaction processing.
• Perform MRP-related transactional activities, including material availability review, order confirmations, and coordination with Supply Chain and Operations functions.
• Coordinate with Customer Service, Sales, Planning, Manufacturing, Logistics, and Distribution teams to ensure timely order fulfillment.
• Respond to customer and internal inquiries related to order status, product availability, delivery schedules, and transactional issues.
• Maintain organized and audit-ready electronic and physical records.

Skills

Order-to-Cash

Customer Service

Order Management

Supply Chain

Shared Services

Master Data

Education

High School Diploma or GED

Associate degree in Accounting, Finance, Business Administration, or a related field

Tools

SAP

Oracle

Job description

Flowers Foods, Inc. in the United States is seeking an Enterprise Shared Services Operations Specialist to support the Order-to-Cash and Order Management processes.

You will handle order entry, maintenance, and inquiries, coordinating with cross-functional teams to ensure accurate, timely fulfillment in a high-volume environment. The role emphasizes transactional accuracy, data integrity, and adherence to internal controls while contributing to service delivery and process improvements within