ESS Operations Specialist - A/P

Flowers Foods & Subsidiaries; Thomasville (GA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k)

Growth opportunities

Paid time off

Job summary

Flowers Foods, Inc. is seeking an Enterprise Shared Services Operations Specialist to manage transactional AP activities, scanning and indexing invoices, and ensuring accurate disbursements. You will support payment processing and vendor inquiries within a fast-paced, process-driven environment.

The role emphasizes attention to detail, adherence to controls, and collaboration with cross-functional teams. A High School Diploma is required, with an Associate degree preferred and 1–3 years in

Qualifications

• 1–3 years of experience in Accounts Payable, Shared Services, transaction processing, payment operations, or a related financial operations environment.
• Experience with document imaging, workflow management, or electronic document management systems preferred.
• Experience using ERP systems such as SAP, Oracle, or similar financial applications preferred.

Responsibilities

• Process supplier invoices accurately and timely in accordance with company policies and established procedures.
• Scan, index, validate, and maintain electronic AP documents and records within document management and workflow systems.
• Review invoices for required approvals, supporting documentation, and data accuracy prior to processing.
• Support ACH, check, wire, and other payment processing activities to ensure timely execution of outbound cash disbursements.
• Monitor workflow queues and resolve routine invoices, payment, and document exceptions.
• Respond to vendor and internal customer inquiries related to invoice status, payment status, and AP transactions.
• Assist with vendor master data maintenance in accordance with established controls and approval requirements.
• Maintain organized and audit-ready electronic and physical records.
• Support month-end, audit, compliance, and reporting activities by providing requested documentation and transaction support.
• Adhere to internal controls, segregation-of-duty requirements, and company policies designed to safeguard company assets.
• Identify operational issues and elevate non-routine matters to leadership as appropriate.
• Utilize ERP, workflow, imaging, and Microsoft Office applications to support daily operations and productivity goals.
• Process supplier invoices accurately and timely in accordance with company policies and established procedures.
• Performance of other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

Skills

Accounts Payable

Shared Services

Transaction processing

Payment operations

Document imaging

Workflow management

ERP SAP/Oracle

Education

High School Diploma

Associate degree in Accounting/Finance

Job description

FRESH. FORWARD. FLOWERS.

Flowers Foods, Inc. (NYSE:FLO) is not just about baking; it's about crafting moments of joy with every delicious bite. With 2024 sales of $5.1 billion, and as one of the leading producers of packaged bakery goods in the United States, Flowers Foods brings passion to the table. From the wholesome goodness of Nature's Own and Wonder to the bold and artisanal flavors of Dave's Killer Bread, the rustic goodness of Canyon Bakehouse, and the sweet delights of Tastykake, each product is a celebration of taste and quality. Beyond the oven, Flowers Foods fosters a culture that values and reflects Honesty & Integrity, Respect & Inclusion, Sustainability, Passion, and Humility. With a commitment to innovation and a recipe for success, Flowers Foods is more than a bakery – it's a delightful journey into the heart of flavor and community.

Full-time Employees Are Offered The Following Benefits

• Comprehensive health and medical benefits
• 401(k) Retirement savings plan
• Professional growth and leadership training
• Paid vacation, holidays, and parental leave

Benefits may vary depending on your work location.

Bringing Home the Dough

The Enterprise Shared Services Operations Specialist performs transactional activities that support the accurate and timely disbursement of company funds. Responsibilities relate to invoice processing, document scanning and imaging, payment support, vendor inquiry resolution, records management, and compliance with established policies, procedures, and internal controls. The role focuses on executional excellence, service delivery, accuracy, and productivity within the Shared Services organization.

Rising to the Challenge: Position Responsibilities

• Process supplier invoices accurately and timely in accordance with company policies and established procedures.
• Scan, index, validate, and maintain electronic AP documents and records within document management and workflow systems.
• Review invoices for required approvals, supporting documentation, and data accuracy prior to processing.
• Support ACH, check, wire, and other payment processing activities to ensure timely execution of outbound cash disbursements.
• Monitor workflow queues and resolve routine invoices, payment, and document exceptions.
• Respond to vendor and internal customer inquiries related to invoice status, payment status, and AP transactions.
• Assist with vendor master data maintenance in accordance with established controls and approval requirements.
• Maintain organized and audit-ready electronic and physical records.
• Support month-end, audit, compliance, and reporting activities by providing requested documentation and transaction support.
• Adhere to internal controls, segregation-of-duty requirements, and company policies designed to safeguard company assets.
• Identify operational issues and elevate non-routine matters to leadership as appropriate.
• Utilize ERP, workflow, imaging, and Microsoft Office applications to support daily operations and productivity goals.
• Process supplier invoices accurately and timely in accordance with company policies and established procedures.
• Performance of other duties which are deemed by management to be an integral part of the job, including but not limited to fulfillment of work schedules, adherence to attendance policies, and other applicable operating rules, policies and procedures.

Knead to Know: Preferred Qualifications

• 1-3 years of experience in Accounts Payable, Shared Services, transaction processing, payment operations, or a related financial operations environment.
• Experience processing invoices in a high-volume environment.
• Experience with document imaging, workflow management, or electronic document management systems preferred.
• Experience using ERP systems such as SAP, Oracle, or similar financial applications preferred.

Additional Ingredients: Essential Job Requirements

• High School Diploma or GED required.
• Associate degree in Accounting, Finance, Business Administration, or a related field preferred.
• Equivalent combination of education and relevant work experience considered.

Salary Range- $44,000 - $50,000

We offer a competitive salary and an excellent total rewards package.

EEO Statement

Flowers is an Equal Opportunity Employer. Flowers encourages all qualified candidates to apply, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, veteran status, disability status, or people of any other characteristic protected by state or federal law. The job description above outlines the general nature and level of work expected from employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications for this position. Equivalent combination of education, experience, and skills may supplement above minimum job requirements.