Order Systems Specialist — Fast-Paced ERP & Fulfillment

Rhino Assembly Corporation; New Berlin (WI); On-site; USD 45,000 - 55,000; Full time

Job summary

The Rhino Assembly Corporation is seeking an Order Systems Specialist to expertly process sales orders from ticket through fulfillment. This role demands accuracy, strong communication, and the ability to manage multiple priorities in a queue-driven environment.

You will enter orders into Acumatica, coordinate with Sales and Sales Support, and monitor held orders to prevent delays while maintaining clear, timely communication across teams.

Qualifications

• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal abilities.
• Ability to learn and adapt to new software/order management systems with minimal training

Responsibilities

• Log into the ticket queue and manage assigned tickets in a timely manner
• Review incoming tickets to determine whether sufficient information is available to process a sales order
• Reach out to Sales and Sales Support to obtain any missing or additional information required to complete an order
• Create and enter sales orders accurately into Acumatica
• Respond to and resolve clarification requests regarding submitted orders
• Process change requests for existing sales orders as needed
• Monitor held orders to ensure they progress appropriately and do not become stuck
• Complete additional tasks and assignments as directed by the team or management
• Maintain clear and timely communication with Sales, Sales Support, and Purchasing throughout the order lifecycle

Skills

Attention to detail

Communication skills

Learning agility

Tools

Acumatica

Hubspot

NetSuite

Job description

The Rhino Assembly Corporation is seeking an Order Systems Specialist to expertly process sales orders from ticket through fulfillment. This role demands accuracy, strong communication, and the ability to manage multiple priorities in a queue-driven environment.

You will enter orders into Acumatica, coordinate with Sales and Sales Support, and monitor held orders to prevent delays while maintaining clear, timely communication across teams.