Order Support Specialist – Customer Care Pro

Automation Personnel Services, Inc.; Florida; On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Weekly Pay

Medical Insurance

Dental Insurance

Vision Insurance

Short-term disability

Life insurance

401(k) Retirement Plan with matching

Referral bonus

Job summary

Automation Personnel Services is seeking a dependable Customer Service Representative for an opportunity in Apopka, FL. This role requires strong phone communication, basic computer skills, and reliable attendance.

Responsibilities include handling customer calls, assisting with order status, returns, and product questions, and supporting online/catalog orders. Onsite work in Apopka, FL with standard daytime hours.

Qualifications

• Must be dependable with excellent attendance.
• Ability to maintain consistent attendance during October through February busy season.
• Basic computer and data entry skills.
• Ability to speak clearly and professionally over the phone.
• Ability to follow instructions and complete assigned tasks.
• Strong attention to detail.
• Customer service experience is preferred but not required.

Responsibilities

• Answer incoming customer phone calls in a professional manner.
• Assist customers with order status, returns, and product questions.
• Provide support with online and catalog orders.
• Look up customer accounts and order information.
• Enter and update information accurately using a computer.
• Follow instructions and company procedures.
• Maintain professional and courteous communication with customers.

Skills

Dependable attendance

Phone communication

Data entry

Attention to detail

Customer service

Job description

Automation Personnel Services is seeking a dependable Customer Service Representative for an opportunity in Apopka, FL. This role requires strong phone communication, basic computer skills, and reliable attendance.

Responsibilities include handling customer calls, assisting with order status, returns, and product questions, and supporting online/catalog orders. Onsite work in Apopka, FL with standard daytime hours.