Order Processor

Hardwood Industries, Inc.; Sherwood, Northern (OR, KY); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Hardwood Industries, Inc. is seeking an Order Processor to pull, stage, and prepare customer orders for shipment in a safety‑conscious warehouse. The role involves forklift operation, material handling, and inventory accuracy within the Epicor system.

You will support production, shipping, and logistics, while maintaining a clean work area and following all PPE requirements. Strong attention to detail and teamwork are essential.

Qualifications

• Experience operating forklifts and moving materials safely.
• Ability to learn and use warehouse management software.
• Strong math skills for inventory calculations.
• Proficient in reading English and following written instructions.
• Familiarity with Epicor and Microsoft Office applications.
• High attention to detail and organizational skills.

Responsibilities

• Pull and stage customer orders using SKU and location data.
• Assemble orders with prescribed banding and packaging methods.
• Stage materials for production and shipping to optimize flow.
• Verify order accuracy and report shortages or discrepancies.
• Safely operate forklifts to move, load, and unload materials.
• Unload trucks and containers and load freight throughout the day.
• Maintain clean, organized work areas and follow safety procedures.
• Identify inventory by SKU and update POS/MRP system (Epicor).
• Restock materials and protect inventory from damage or loss.
• Collaborate with warehouse, production, and shipping teams.

Skills

Forklift experience

Warehouse systems

Basic math

English proficiency

Microsoft Office

Epicor

Attention to detail

Tools

Epicor

Microsoft Office

Job description

Hardwood Industries, Inc. is a family‑owned wholesaler and distributor of premium hardwood lumber and related building products. We are committed to quality, accuracy, safety, and long‑term employee growth. Our warehouse and order processing teams play a critical role in delivering excellent customer service and supporting our production and shipping operations.

Position Summary

The Order Processor is responsible for accurately pulling, staging, and preparing customer orders for shipment in a continuous improvement–focused warehouse environment. Employees in this role are encouraged to improve safety, organization, efficiency, and inventory accuracy while supporting production, shipping, and logistics operations. This position involves forklift operation, material handling, inventory tracking, and maintaining a clean, organized work area.

Essential Duties and Responsibilities

• Pull and stage customer orders accurately using SKU and location systems
• Assemble customer orders utilizing prescribed banding and packaging methods
• Stage materials so production and shipping teams can efficiently process orders
• Stage sheet goods and lumber in uniform, organized configurations for shipping
• Verify accuracy of picked orders and report shortages or discrepancies
• Safely operate forklifts to move, load, and unload materials
• Unload flatbed trucks and containers
• Load common carrier freight throughout the day
• Exercise care with all equipment to prevent damage and downtime

Inventory Control

• Identify all inventory (lumber and/or sheet goods) by SKU
• Map and adjust inventory within the POS/MRP system (Epicor)
• Restock materials in designated locations, maintaining good organization
• Protect inventory from damage, loss, or mishandling
• Maintain a clean, organized work area free of debris
• Leave workspaces in a condition ready for the next shift
• Follow all safety procedures and PPE requirements
• Demonstrate care and concern for coworkers and shared workspaces

General Duties

• Communicate effectively with warehouse, production, and shipping teams
• Support continuous improvement efforts related to organization, flow, and accuracy
• Perform other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Forklift experience preferred or ability to become certified
• Ability to learn warehouse systems and inventory software
• Basic math skills (add, subtract, multiply, divide; calculate linear, board, and square footage)
• Ability to read, understand, and communicate job‑related information in English
• Ability to use computers and software applications, including Microsoft Office and Epicor
• Strong attention to detail and organization

Physical Demands

While performing the duties of this job, the employee is regularly required to:

• Stand, walk, bend, reach, and handle materials
• Use hands and arms to operate equipment and move product
• Lift up to 25 pounds regularly, up to 50 pounds frequently, and up to 100 pounds occasionally

Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.

• Indoor warehouse and manufacturing environment
• Frequent exposure to forklifts and moving materials
• Occasional exposure to dust and noise
• Strong emphasis on safety, organization, and teamwork

Equal Employment Opportunity Statement

Hardwood Industries, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodations are available for qualified individuals with disabilities.