Order Processor

HARDWOOD INDUSTRIES INC; Sherwood (OR); On-site; USD 28,000 - 30,000; Full time

Job summary

Hardwood Industries, Inc. in Sherwood, OR is seeking an Order Processor to pull, stage, and prepare customer orders for shipment in a safety‑focused warehouse.

You will operate forklifts, manage inventory, and support production and shipping teams while maintaining an organized, efficient workspace. The role emphasizes accurate order assembly, adherence to packaging standards, and continuous improvement of safety and processes.

Qualifications

• Forklift experience preferred or ability to become certified.
• Ability to learn warehouse systems and inventory software.
• Basic math skills (add, subtract, multiply, divide).
• Ability to read, understand, and communicate information in English.
• Proficiency with computers and software including Microsoft Office and Epicor.
• Strong attention to detail and organization.

Responsibilities

• Pull and stage customer orders accurately using SKU and location systems.
• Assemble customer orders with prescribed banding and packaging methods.
• Stage materials for production and shipping teams to process orders.
• Verify accuracy of picked orders and report shortages or discrepancies.
• Operate forklifts to move, load, and unload materials safely.
• Identify inventory by SKU and map/adjust in the ERP system (Epicor).
• Maintain a clean, organized work area and follow safety procedures.

Skills

Forklift experience

Warehouse systems

Basic math

English reading/writing

Computers & software

Attention to detail

Tools

Epicor

Microsoft Office

Job description

Job Details: Job Location: STORE 1 - Sherwood, OR 97140, Salary Range: $20.00 - $22.00 Hourly, Why Work at Hardwood Industries, Inc.?

Hardwood Industries, Inc. is a family‑owned wholesaler and distributor of premium hardwood lumber and related building products. We are committed to quality, accuracy, safety, and long‑term employee growth. Our warehouse and order processing teams play a critical role in delivering excellent customer service and supporting our production and shipping operations.

Position Summary

The Order Processor is responsible for accurately pulling, staging, and preparing customer orders for shipment in a continuous improvement–focused warehouse environment. Employees in this role are encouraged to improve safety, organization, efficiency, and inventory accuracy while supporting production, shipping, and logistics operations. This position involves forklift operation, material handling, inventory tracking, and maintaining a clean, organized work area.

Essential Duties and Responsibilities

Order Processing & Material Handling

• Pull and stage customer orders accurately using SKU and location systems
• Assemble customer orders utilizing prescribed banding and packaging methods
• Stage materials so production and shipping teams can efficiently process orders
• Stage sheet goods and lumber in uniform, organized configurations for shipping
• Verify accuracy of picked orders and report shortages or discrepancies

Forklift & Equipment Operation

• Safely operate forklifts to move, load, and unload materials
• Unload flatbed trucks and containers
• Load common carrier freight throughout the day
• Exercise care with all equipment to prevent damage and downtime

Inventory Control

• Identify all inventory (lumber and/or sheet goods) by SKU
• Map and adjust inventory within the POS/MRP system (Epicor)
• Restock materials in designated locations, maintaining good organization
• Protect inventory from damage, loss, or mishandling

Housekeeping & Safety

• Maintain a clean, organized work area free of debris
• Leave workspaces in a condition ready for the next shift
• Follow all safety procedures and PPE requirements
• Demonstrate care and concern for coworkers and shared workspaces

General Duties

• Communicate effectively with warehouse, production, and shipping teams
• Support continuous improvement efforts related to organization, flow, and accuracy
• Perform other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Forklift experience preferred or ability to become certified
• Ability to learn warehouse systems and inventory software
• Basic math skills (add, subtract, multiply, divide; calculate linear, board, and square footage)
• Ability to read, understand, and communicate job‑related information in English
• Ability to use computers and software applications, including Microsoft Office and Epicor
• Strong attention to detail and organization

Physical Demands

While performing the duties of this job, the employee is regularly required to:

• Stand, walk, bend, reach, and handle materials
• Use hands and arms to operate equipment and move product
• Lift up to 25 pounds regularly, up to 50 pounds frequently, and up to 100 pounds occasionally

Vision requirements include close vision, distance vision, depth perception, and the ability to adjust focus.

Work Environment

• Indoor warehouse and manufacturing environment
• Frequent exposure to forklifts and moving materials
• Occasional exposure to dust and noise
• Strong emphasis on safety, organization, and teamwork

Equal Employment Opportunity Statement

Hardwood Industries, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status. Reasonable accommodations are available for qualified individuals with disabilities.