Order Processing Specialist - Hybrid/Remote

MSA Safety Inc.; New Hampshire; Hybrid; USD 40,000 - 55,000; Full time

Job summary

MSA Safety Inc. is seeking a detail-oriented Customer Service/Order Management specialist to process orders, quotations, and distributor inquiries, ensuring manufacturability and accurate data handling. You will support quotes, assist with questions, and maintain timeliness in a fast-paced environment.

The role offers a possible hybrid work arrangement (on-site and remote) based on experience and skill. A high school diploma is required, with associates degree preferred and 1–2 years in customer

Qualifications

• High school diploma or equivalent required; associates degree preferred.
• Experience with order management, quotations, and distributor inquiries is a plus.
• Must be accurate in data entry and able to work in a team environment.

Responsibilities

• Receiving and processing orders, inquiries, quotes from distributors.
• Work with orders received and validate manufacturability of products.
• Review variable data with distributor orders/quotes and update as needed.
• Process order and/or quote changes requested by distributor.
• Provide customer service support with quotations and inquiries.

Skills

Self-starter

Time management

English fluency

Data entry accuracy

Team orientation

Attention to detail

Multi-tasking

Education

High school diploma or equivalent

Associates degree

Tools

Office 365

CRM

SAP

ABS400

Job description

MSA Safety Inc. is seeking a detail-oriented Customer Service/Order Management specialist to process orders, quotations, and distributor inquiries, ensuring manufacturability and accurate data handling. You will support quotes, assist with questions, and maintain timeliness in a fast-paced environment.

The role offers a possible hybrid work arrangement (on-site and remote) based on experience and skill. A high school diploma is required, with associates degree preferred and 1–2 years in customer