Order Processing Specialist - Hybrid

Xometry; Los Angeles (CA); Hybrid; USD 48,000 - 64,000; Full time

Job summary

Xometry, a leading on-demand manufacturing marketplace, seeks an organized Order Processing Coordinator (Specialist) to join the Customer and Partner Care team in a hybrid Los Angeles–based role.

You will receive and process sales orders, verify accounts and pricing, resolve discrepancies, and collaborate with Sales, Accounting, Legal, Quality and Engineering to ensure a smooth ordering experience and data integrity for our customers.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organization and time management abilities.
• Tenacity in overcoming obstacles while maintaining positive working relationships.
• Accuracy in data entry across multiple systems.
• Experience in administrative or customer service role preferred.

Responsibilities

• Receive and process sales orders, including account, part number, pricing, shipping, and terms.
• Communicate with customers to resolve discrepancies and drive toward a successful order outcome.
• Collaborate with Sales, Accounting, Legal, Quality and Engineering to remove barriers to orders.

Skills

Communication skills

Organization

Time management

Attention to detail

Problem solving

Data entry accuracy

Customer service experience

Education

High school diploma or GED

Job description

Xometry, a leading on-demand manufacturing marketplace, seeks an organized Order Processing Coordinator (Specialist) to join the Customer and Partner Care team in a hybrid Los Angeles–based role.

You will receive and process sales orders, verify accounts and pricing, resolve discrepancies, and collaborate with Sales, Accounting, Legal, Quality and Engineering to ensure a smooth ordering experience and data integrity for our customers.