Order Processing & Customer Care Specialist

Window World of Indianapolis; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off and holidays

Opportunities for career advancement

Free uniforms

Training & development

Job summary

A leading exterior remodeling company based in Indianapolis is looking for an Order Processing Assistant. This full-time role involves managing customer orders, ensuring accurate documentation, and providing exceptional support across communication channels. The ideal candidate will have strong organizational skills and a customer-focused approach. Experience in an administrative setting is preferred, along with proficiency in CRM systems. This position offers opportunities for career advancement and comes with a supportive work environment.

Qualifications

• Prior experience in an administrative or customer service role.
• Strong attention to detail in data management.
• Exceptional verbal and written communication skills.

Responsibilities

• Process and confirm customer orders from start to completion.
• Serve as primary contact for customer inquiries.
• Maintain accurate documentation within the CRM system.

Skills

Attention to detail

Communication skills

Customer service orientation

Organizational skills

Data management

Problem-solving skills

Tools

CRM systems

Standard office software

Job description

A leading exterior remodeling company based in Indianapolis is looking for an Order Processing Assistant. This full-time role involves managing customer orders, ensuring accurate documentation, and providing exceptional support across communication channels. The ideal candidate will have strong organizational skills and a customer-focused approach. Experience in an administrative setting is preferred, along with proficiency in CRM systems. This position offers opportunities for career advancement and comes with a supportive work environment.