Order & Pricing Analyst — SAP/EDI (Onsite, 12mo)

WCL Group; Plano (TX); On-site; USD 48,000 - 69,000; Full time

Job summary

WCL Group is seeking an experienced Order Management Specialist to ensure orders are captured correctly in the ERP system via EDI or manual entry. You will manage accounts, revise POs, track deliveries, adjust prices, and handle returns per policy, acting as the main contact for order discrepancies.

Collaborate with sales, supply chain, logistics and customer service to drive accurate data and timely fulfillment.

Qualifications

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA.

Responsibilities

• Ensure orders are successfully received and submitted in the client's ERP system via EDI, an internal order system, or manual methods, adhering to company policies and agreements.
• Manage the account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validate price adjustment chargeback claims with Finance and Sales.
• Serve as the point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Job description

WCL Group is seeking an experienced Order Management Specialist to ensure orders are captured correctly in the ERP system via EDI or manual entry. You will manage accounts, revise POs, track deliveries, adjust prices, and handle returns per policy, acting as the main contact for order discrepancies.

Collaborate with sales, supply chain, logistics and customer service to drive accurate data and timely fulfillment.