Vendor & Order Operations Specialist (Plano, On-site)

WCL Group; Plano (TX); On-site; USD 49,000 - 69,000; Full time

Job summary

WCL Group is seeking a Business Operations Specialist in Plano, TX for a 12-month on-site contract. You will manage vendor relationships, analyze non-IT projects, and support project management processes across teams to ensure timely order fulfillment.

Responsibilities include handling EDI/SPACE orders, data integrity, price adjustments, and collaboration with Sales, Finance, and Logistics to optimize operations and costs.

Qualifications

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA.

Responsibilities

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to clients’ policies and agreements.
• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update, and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help Identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.
• Establish and maintain communication services across business units or from the project team to the organization.
• Maintain the storage and retrieval of all project communications data and business metrics.
• Review contracts, cost proposals and contract supplements.
• Establish and document business processes.
• Set up project and work breakdown structures.
• Track project budgets and expenditures, monitor transaction controls and costs against budgets.

Skills

Bachelor's degree

Order management

SAP

EDI

Microsoft Excel

Communication

Problem solving

Multitasking under pressure

Independent work

Supply Pro

KOVA

Accounting concepts

Business analysis

Education

Bachelor's degree in business

Tools

SAP

EDI

Microsoft Excel

ERP systems

Job description

WCL Group is seeking a Business Operations Specialist in Plano, TX for a 12-month on-site contract. You will manage vendor relationships, analyze non-IT projects, and support project management processes across teams to ensure timely order fulfillment.

Responsibilities include handling EDI/SPACE orders, data integrity, price adjustments, and collaboration with Sales, Finance, and Logistics to optimize operations and costs.