Order Management Specialist

Hitachi Energy; Mount Pleasant (Westmoreland County); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking an Order Management Specialist to enhance customer satisfaction through efficient order management services. This role involves quoting, processing, and fulfilling orders while ensuring adherence to standards and policies. The ideal candidate will bring practical knowledge and experience to independently solve problems and influence others in the job area. Join a dynamic team in a role that promises growth and the opportunity to make a significant impact in the appliances and electronics manufacturing sector.

Qualifications

• Practical knowledge of order management typically obtained through education and experience.
• Ability to work independently with general supervision.

Responsibilities

• Provide comprehensive order management services to clients.
• Ensure timely release of orders and resolve processing errors.

Skills

Order Management

Customer Service

Problem Solving

Education

Bachelor's Degree

Job description

Job Title: Order Management Specialist

Join to apply for the Order Management Specialist role at Hitachi Energy.

Responsibilities:

1. Provide order management services to clients, including order quoting, processing, fulfillment, review, entry, dispatch, support, and payment.
2. Ensure timely release of orders and adherence to standards and policies to achieve customer satisfaction.
3. Monitor and resolve order issues and processing errors.
4. Apply practical knowledge of the job area, typically obtained through advanced education and work experience.
5. Work independently with general supervision, solving difficult but not complex problems.
6. Influence others within the job area through explanation of facts, policies, and practices.

Additional Information:

• Location: Mount Pleasant, Pennsylvania, United States
• Job Type: Full-time
• Experience: Experienced
• Seniority Level: Mid-Senior level
• Industries: Appliances, Electrical, Electronics Manufacturing, IT Services, and Consulting