Customer Service Rep 3 - Order Management

Associate Staffing LLC; BLOOMINGTON (MN); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Associate Staffing LLC in Bloomington, MN is seeking a Customer Service Representative in Order Management to support high-volume client interactions and ensure smooth order processing for B2B operations. This on-site/hybrid role offers 4 days onsite with 1 remote, 8:00 AM - 5:00 PM, and a target pay rate of $25-$28 per hour.

The ideal candidate has 5+ years in customer service (order management or manufacturing), proficiency with Oracle and Salesforce is a plus, and strong communication,

Qualifications

• 5+ years of customer service experience in order management or manufacturing.
• Proficiency with Oracle and Salesforce (a plus).
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and manage multiple priorities.

Skills

Customer service

Order management

Communication

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Oracle

Salesforce

Job description

Customer Service Rep 3 - Order Management

Target Pay Rate: $25-$28 per hour

Overview

Join a leading organization that is committed to delivering exceptional customer experiences in a high-volume environment. As a Customer Service Representative in Order Management, you will play a vital role in supporting client interactions, resolving inquiries, and ensuring smooth order processing for our dynamic B2B operations. This position offers a rewarding opportunity to contribute to a fast-paced team, with potential for immediate impact and professional growth.

Required Skills

• 5+ years of customer service experience, preferably in order management or manufacturing
• Proficiency with Oracle and Salesforce (a plus)
• Excellent verbal and written communication skills
• Strong attention to detail and organizational abilities
• Ability to work independently and manage multiple priorities

Nice-to-Have Skills

• Experience with high-volume customer support environments
• Knowledge of order processing systems or ERP software
• Familiarity with billing and service resolution processes
• Prior experience supporting B2B transactions
• Ability to adapt quickly to new tools and procedures

Preferred Education and Experience

• High School Diploma or equivalent
• 5 to 7 years of related customer service experience
• Exposure to order management or logistics environments

Other Requirements

• On-site/hybrid work schedule (4 days onsite, 1 remote), operating on an 8:00 AM - 5:00 PM basis
• Ability to support high-volume customer interactions
• Must be eligible to work locally in the designated region

Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.