Order Management Specialist

Harvey Nash; Plano (TX); Presencial; USD 55.000 - 58.000; Jornada completa

Descripción de la vacante

HarveyNash in Plano, TX, is seeking an Order Management Specialist to ensure orders are received and submitted in NERP via EDI, SPACE, or manual methods, in line with client policies. 3–5 years of order management experience and proficiency in SAP and EDI are required.

You will manage account portfolios, track delivery dates, verify prices, process returns, maintain data integrity, and collaborate with sales, logistics, and customer service to fulfill orders promptly.

Formación

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems, such as Supply Pro and KOVA.

Responsabilidades

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client's policies and agreements.
• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Conocimientos

Written and verbal communication

Problem solving

Multitasking

Independence

Self-motivated

Work under pressure

Educación

Bachelor's degree in business

Herramientas

SAP

EDI

Microsoft Office Suite

Descripción del empleo

Summary:

We’rein search of an Order Management Specialist to ensure orders aresuccessfully received and submitted in NERP via EDI, SPACE, or manual methods,adhering to Client' policies and agreements. 3-5 years of experience in ordermanagement or a related field and proficiency in SAP and EDI for orderprocessing.

Here are some of the specific details:

Job Title: Order Management Specialist

Location: Plano TX 75023

Duration: 12 Month contract with possibility of extension

Status: (Onsite)

Role & Responsibilities

• Ensureorders are successfully received and submitted in NERP via EDI, SPACE, ormanual methods, adhering to Client' policies and agreements.
• Manageaccount portfolio, handle purchase order revisions, track delivery dates,verify and adjust PO prices, and process sales returns in alignment withcompany policies.
• Update,and maintain customer and order data, ensuring data integrity and accuracy.
• Reviewand validation price adjustment chargeback claims with finance and Sales.
• Pointof contact to help Identify and resolve discrepancies or issues related toorders, including addressing customer inquiries and concerns promptly andeffectively.
• Workclosely with sales, supply chain, logistics, and customer service teams toensure timely and efficient order fulfillment.
• Generatereports on open orders, price discrepancies, shipped orders, and aged orders.
• Assistthe team on various projects as needed.

Skills needed

• Bachelor'sdegree in a related business field.
• 3-5years of experience in order management or a related field.
• Proficiencyin SAP and EDI for order processing.
• Advancedskills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strongwritten and verbal communication skills.
• Problem-solvingand critical thinking abilities.
• Abilityto multitask efficiently and work under pressure.
• Self-motivatedand capable of working independently.
• Knowledgeof builder systems, such as Supply Pro and KOVA

Top skills:

• SAP
• FinancialAnalysis
• ProcessImprovement

Areasonable, good faith estimate of the minimum and maximum for this positionis $40 to $42/hour

Iam looking forward to speaking with you today.

About us:

HarveyNash is a national, full-service talent management firm specializing intechnology positions. Our company was founded with a mission to serve as thetalent partner of choice for the information technology industry.

Ourcompany vision has led us to incredible growth and success in a relativelyshort period of time and continues to guide us today. We are committed tooperating with the highest possible standards of honesty, integrity, and apassionate commitment to our clients, consultants, and employees.

Weare part of Nash Squared Group, a global professional services organizationwith over forty offices worldwide.

Formore information, please visit us at https://www.harveynashusa.com/

Thanks& Regards,

SateeshPodishetty

Sr.Recruiter

[e-mail]