Order Management & EDI Specialist (SAP)

Harvey Nash; Plano (TX); On-site; USD 55,000 - 58,000; Full time

Job summary

Harvey Nash is seeking a Business Analyst (Order Management Specialist-EDI) in Plano, TX to ensure orders are received and submitted in NERP via EDI, SPACE, or manual methods. The role focuses on order management, data integrity, and cross-functional coordination with sales, logistics, and customer service.

SAP experience and strong Excel skills are required. The contractor will manage PO revisions, price verifications, and returns, while generating reports on orders and discrepancies.

Qualifications

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems such as Supply Pro and KOVA.

Responsibilities

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client's policies and agreements.
• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Skills

Order management

Customer-facing

SAP

EDI

Excel

Multitasking

Independent work

Data accuracy

Education

Bachelor's degree in a related business field

Tools

SAP

EDI

Supply Pro

KOVA

Job description

Harvey Nash is seeking a Business Analyst (Order Management Specialist-EDI) in Plano, TX to ensure orders are received and submitted in NERP via EDI, SPACE, or manual methods. The role focuses on order management, data integrity, and cross-functional coordination with sales, logistics, and customer service.

SAP experience and strong Excel skills are required. The contractor will manage PO revisions, price verifications, and returns, while generating reports on orders and discrepancies.