Business Analyst 2 (Order Management Specialist-EDI)

Harvey Nash; Plano (TX); On-site; USD 55,000 - 58,000; Full time

Job summary

Harvey Nash is seeking a Business Analyst (Order Management Specialist-EDI) in Plano, TX to ensure orders are received and submitted in NERP via EDI, SPACE, or manual methods. The role focuses on order management, data integrity, and cross-functional coordination with sales, logistics, and customer service.

SAP experience and strong Excel skills are required. The contractor will manage PO revisions, price verifications, and returns, while generating reports on orders and discrepancies.

Qualifications

• Bachelor's degree in a related business field.
• 3-5 years of experience in order management or a related field.
• Proficiency in SAP and EDI for order processing.
• Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and verbal communication skills.
• Problem-solving and critical thinking abilities.
• Ability to multitask efficiently and work under pressure.
• Self-motivated and capable of working independently.
• Knowledge of builder systems such as Supply Pro and KOVA.

Responsibilities

• Ensure orders are successfully received and submitted in NERP via EDI, SPACE, or manual methods, adhering to Client's policies and agreements.
• Manage account portfolio, handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in alignment with company policies.
• Update and maintain customer and order data, ensuring data integrity and accuracy.
• Review and validation price adjustment chargeback claims with finance and Sales.
• Point of contact to help identify and resolve discrepancies or issues related to orders, including addressing customer inquiries and concerns promptly and effectively.
• Work closely with sales, supply chain, logistics, and customer service teams to ensure timely and efficient order fulfillment.
• Generate reports on open orders, price discrepancies, shipped orders, and aged orders.
• Assist the team on various projects as needed.

Skills

Order management

Customer-facing

SAP

EDI

Excel

Multitasking

Independent work

Data accuracy

Education

Bachelor's degree in a related business field

Tools

SAP

EDI

Supply Pro

KOVA

Job description

Summary

We’rein search of a Business Analyst (Order Management Specialist-EDI) responsibleto ensure orders are successfully received and submitted in NERP via EDI,SPACE, or manual methods, adhering to Client' policies and agreements. Lookingfor someone with Order management & customer-facing B2B experience. AnyERP experience is required, SAP is a big plus. EDI experience or knowledge isstrongly preferred.

Here are some of the specific details

Job Title: Business Analyst (Order Management Specialist-EDI)

Location: Plano TX 75023

Duration: 12 Month contract with possibility of extension

Status: (Onsite)

KEYRESPONSIBILITES/REQUIREMENTS: Role & Responsibilities

• Ensureorders are successfully received and submitted in NERP via EDI, SPACE, ormanual methods, adhering to Client' policies and agreements.
• Manageaccount portfolio, handle purchase order revisions, track delivery dates,verify and adjust PO prices, and process sales returns in alignment withcompany policies.
• Update,and maintain customer and order data, ensuring data integrity and accuracy.
• Reviewand validation price adjustment chargeback claims with finance and Sales.
• Pointof contact to help Identify and resolve discrepancies or issues related toorders, including addressing customer inquiries and concerns promptly andeffectively.
• Workclosely with sales, supply chain, logistics, and customer service teams toensure timely and efficient order fulfillment.
• Generatereports on open orders, price discrepancies, shipped orders, and aged orders.
• Assistthe team on various projects as needed.

Skills needed

• Bachelor'sdegree in a related business field.
• 3-5years of experience in order management or a related field.
• Proficiencyin SAP and EDI for order processing.
• Advancedskills in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strongwritten and verbal communication skills.
• Problem-solvingand critical thinking abilities.
• Abilityto multitask efficiently and work under pressure.
• Self-motivatedand capable of working independently.
• Knowledgeof builder systems, such as Supply Pro and KOVA

Topskills

• SAP
• FinancialAnalysis
• ProcessImprovement

Additionaljob details

Skills& Tools

• Order management & customer-facing experience: Customer-facing B2B experience is very important.
• Experience handling internal issue resolution across multiple departments.
• ERP & EDI: Any ERP experience is required, SAP is a big plus (they currently use SAP).
• EDIexperience or knowledge is strongly preferred.
• Excel:Basic skills; basic formulas and occasional VLOOKUP.

Areasonable, good faith estimate of the minimum and maximum for this positionis $40 to $42/hour

Iam looking forward to speaking with you today.

Aboutus

HarveyNash is a national, full-service talent management firm specializing intechnology positions. Our company was founded with a mission to serve as thetalent partner of choice for the information technology industry.

Ourcompany vision has led us to incredible growth and success in a relativelyshort period of time and continues to guide us today. We are committed tooperating with the highest possible standards of honesty, integrity, and apassionate commitment to our clients, consultants, and employees.

Weare part of Nash Squared Group, a global professional services organizationwith over forty offices worldwide.

Formore information, please visit us at https://www.harveynashusa.com/