Order Fulfillment Specialist — Collaborative, Detail‑Driven

Ingersoll-Rand; Campbellsville (KY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care options including medical and dental

401(k) plan

Paid time off

Job summary

Ingersoll Rand is looking for an Order Management Specialist in Campbellsville, KY. This role requires strong organizational skills to manage customer orders and ensure satisfaction from entry through shipment.

The ideal candidate will have at least 2 years of relevant experience in customer service and an understanding of ERP systems like Oracle. You will act as a key liaison, ensuring timely communication and fulfillment of customer expectations.

Qualifications

• Minimum of 2+ years in a customer-facing role with strong communication skills.
• Experience using an ERP or CRM system as part of daily work.
• Familiarity with Microsoft Office products required.

Responsibilities

• Support customer and channel partner needs while managing orders.
• Coordinate order management processes from placement to invoicing.
• Utilize Oracle and CRM tools for order fulfillment and customer activity.

Skills

Customer Focus

Organization & Prioritization

Attention to Detail

Education

High school diploma or GED

Tools

Oracle

Microsoft Office

Job description

Ingersoll Rand is looking for an Order Management Specialist in Campbellsville, KY. This role requires strong organizational skills to manage customer orders and ensure satisfaction from entry through shipment.

The ideal candidate will have at least 2 years of relevant experience in customer service and an understanding of ERP systems like Oracle. You will act as a key liaison, ensuring timely communication and fulfillment of customer expectations.