Order Fulfillment & Customer Service Specialist

Airbus; Georgetown (KY); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid parental leave

Education assistance program

Employee assistance program

Various healthcare plan options

401(k)

Job summary

Airbus is seeking a Customer Service Representative in Georgetown, Kentucky to deliver excellent customer service through effective communication and order management. The role requires 2+ years of experience and strong problem-solving skills.

The successful candidate will handle customer orders, ensure compliance with regulations, and provide solutions to customer inquiries. Competitive benefits, including healthcare and an education assistance program, are offered.

Qualifications

• Minimum of 2 years in customer service or a related field.
• Experience in chemical distribution or manufacturing is a plus.
• Ability to work independently and solve problems effectively.

Responsibilities

• Ensure efficient and accurate order placement.
• Communicate effectively with customers regarding order changes.
• Document and resolve customer complaints promptly.

Skills

Customer service experience

Problem-solving skills

Interpersonal skills

Experience with Microsoft Office Suite

Education

2+ years of experience in Customer Service

Tools

ERP/CRM systems

Job description

Airbus is seeking a Customer Service Representative in Georgetown, Kentucky to deliver excellent customer service through effective communication and order management. The role requires 2+ years of experience and strong problem-solving skills.

The successful candidate will handle customer orders, ensure compliance with regulations, and provide solutions to customer inquiries. Competitive benefits, including healthcare and an education assistance program, are offered.