Customer Success & Order Fulfillment Specialist

TT Electronics plc; Kentucky; On-site; USD 35,000 - 50,000; Full time

Job summary

TT Electronics plc is looking for a dedicated Customer Service Representative based in Kentucky to join their team. The CSR will manage customer orders and ensure excellent service while collaborating with program management.

This role requires strong communication skills and a commitment to safety and quality in service delivery. The candidate should possess a Bachelor’s Degree or related experience and be prepared to work onsite fully. TT Electronics is committed to creating a diverse and inclusive work environment.

Qualifications

• Bachelor’s Degree or two to four years’ related experience.
• Strong grammar, editing, and proofreading skills.
• Ability to read and analyze business reports and correspondence.

Responsibilities

• Provide exceptional service to assigned customers.
• Manage order acceptance and confirmations throughout production.
• Maintain and update sales orders in the ERP system.

Skills

Written and verbal communication skills

Data analysis and problem-solving

Proficiency in office software

Education

Bachelor’s Degree or related experience

Tools

ERP system

Word processing software

Spreadsheet software

Job description

TT Electronics plc is looking for a dedicated Customer Service Representative based in Kentucky to join their team. The CSR will manage customer orders and ensure excellent service while collaborating with program management.

This role requires strong communication skills and a commitment to safety and quality in service delivery. The candidate should possess a Bachelor’s Degree or related experience and be prepared to work onsite fully. TT Electronics is committed to creating a diverse and inclusive work environment.