Order Entry Specialist: Data-Driven Customer Support

Imperial Dade; Denver (CO); On-site; USD 22,000 - 32,000; Full time

Job summary

Imperial Brady is seeking an Order Entry Clerk to interact with customers and sales reps by phone and email, process orders, and provide information in response to inquiries.

Responsibilities include entering orders from multiple formats into the software system, verifying data, and ensuring accuracy to meet production standards. A Monday–Friday schedule with hourly pay of $19.52 is offered, with application deadline 11/17/26.

Qualifications

• High school diploma, GED, or equivalent.
• Customer service experience.
• Proficiency in MS Office and familiarity with using other software.
• Data entry experience.
• Excellent communication skills.
• An eager attitude to help others.

Responsibilities

• Answer phones in a polite, professional, and courteous manner.
• Use data entry skills to accurately enter order information into computer.
• Contact Sales Reps to clarify order requests.
• Review previous order history to clarify ambiguity of order requests.
• Verify data by comparing it to source documents.
• Perform quality control and notify appropriate party if an order issue arises.
• Generate Order Acknowledgments.
• Address potential problems in processing.
• Redistribute requests to different departments.
• Develop understanding of Imperial Brady products and commonly used acronyms.
• Meet production and accuracy standards.
• Other duties as assigned.

Skills

Customer service experience

MS Office proficiency

Data entry experience

Excellent communication skills

Helpful attitude

Education

High school diploma, GED, or equivalent

Tools

MS Office

Job description

Imperial Brady is seeking an Order Entry Clerk to interact with customers and sales reps by phone and email, process orders, and provide information in response to inquiries.

Responsibilities include entering orders from multiple formats into the software system, verifying data, and ensuring accuracy to meet production standards. A Monday–Friday schedule with hourly pay of $19.52 is offered, with application deadline 11/17/26.