Order Entry Specialist - Customer Care & Data Accuracy

Imperial Brady; Denver (CO); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive salaries and benefits

401(k) plan with company match

Life insurance

Generous paid time off

Educational reimbursement

Paid family leave

Adoption assistance

Job summary

Imperial Brady in Denver, CO is seeking an Order Entry Clerk to interact with customers and sales representatives by phone and email, process orders, and provide information in response to inquiries.

You will enter orders from telephone, fax, email, and data import into our software, verify data, and ensure accuracy while meeting production standards. This full-time role runs Monday to Friday, 8 am–5 pm, with an hourly pay rate of $19.52.

Qualifications

• High school diploma or equivalent.
• Experience in customer service.
• Data entry accuracy and attention to detail.
• Basic computer and software navigation skills.

Responsibilities

• Answer phones in a polite, professional manner.
• Enter order information into the computer accurately.
• Contact Sales Reps to clarify order requests.
• Review previous order history to resolve ambiguities.
• Verify data against source documents.
• Perform quality checks and flag issues.
• Generate Order Acknowledgments.
• Redirect requests to appropriate departments.
• Develop understanding of Imperial Brady products and acronyms.
• Meet production and accuracy standards.
• Other duties as assigned.

Skills

Customer service experience

Data entry experience

Excellent communication skills

Eager attitude to help others

Education

High school diploma, GED, or equivalent

Tools

MS Office

Job description

Imperial Brady in Denver, CO is seeking an Order Entry Clerk to interact with customers and sales representatives by phone and email, process orders, and provide information in response to inquiries.

You will enter orders from telephone, fax, email, and data import into our software, verify data, and ensure accuracy while meeting production standards. This full-time role runs Monday to Friday, 8 am–5 pm, with an hourly pay rate of $19.52.