Order Entry Specialist / Customer Service (manufacturing ind.)

Ultimate Staffing Services; Minneapolis (MN); On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Ultimate Staffing Services is hiring an Order Entry Specialist to join our manufacturing-industry client’s office team in south Minneapolis. The role focuses on processing customer orders, maintaining records, and delivering professional customer service with minimal phone work.

The ideal candidate has strong data entry skills, is detail-oriented, and thrives in a fast-paced environment while ensuring accuracy and organization across ordering processes and ERP systems.

Qualifications

• Previous office-based customer service, administrative, or data entry experience.
• Strong attention to detail and accuracy with large data sets.
• Excellent organizational and time management skills.
• Dependable attendance and reliability.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Create item numbers and production routings in the manufacturing software.
• Accurately enter and process customer orders following work instructions.
• Maintain order records, update PO logs, distribute files to departments.
• Answer and direct calls providing professional customer service.
• Process engineering changes by updating routings and verifying orders.
• Complete purchase order confirmations and support order processing.
• Prepare monthly and quarterly reports related to tooling and production.
• Maintain accurate documentation and data entry to support scheduling.
• Assist office staff with administrative and operational support.
• Perform additional duties and special projects as needed.

Skills

Customer service

Data entry

Administrative work

Tools

ERP software

Manufacturing software

Job description

Order Entry Specialist / Customer Service (manufacturing ind.) (JN -092026-431896) Minneapolis, Minnesota

Salary: USD22 - USD23 per hour

We're hiring for an Order Entry Specialist to join our office team in south Minneapolis. This role is responsible for processing customer orders, maintaining accurate records, and providing excellent customer service (minimal phone work). The ideal candidate enjoys working in a fast-paced environment, has strong data entry skills, and takes pride in accuracy and organization.

Information

• Schedule: Monday-Friday, 8:00am-4:30pm
• Location : 100% in office (free parking in south Minneapolis)
• Type: temp to hire on permanent after 1000 hours
• Pay range: $22-23/hr depending on experience level + full benefits package

Key Responsibilities

• Create item numbers and production routings within the manufacturing software system.
• Accurately enter and process customer orders while following established work instructions and quality standards.
• Maintain customer order records, update purchase order logs, and distribute files to appropriate departments.
• Answer and direct incoming telephone calls while providing professional customer service.
• Process engineering and blueprint changes by updating production routings and verifying order accuracy.
• Complete purchase order confirmations and support internal order processing activities.
• Prepare and distribute monthly and quarterly reports related to tooling and production activities.
• Maintain accurate documentation, records, and data entry to support production scheduling and workflow efficiency.
• Assist office personnel with administrative, customer service, and operational support as needed.
• Perform additional duties and special projects to support office.

Qualifications

Required:

• Previous office-based customer service, administrative, or data entry experience.
• Strong attention to detail and ability to work accurately with large amounts of information.
• Excellent organizational and time management skills.
• Dependable attendance and reliability.
• Strong verbal and written communication skills.
• Ability to multitask and prioritize responsibilities effectively.

Preferred:

• Order processing or order entry experience.
• Experience in a manufacturing, industrial, production, or engineering environment.
• Experience working with ERP or manufacturing software systems.
• Familiarity with purchase orders, production routings, blueprints, or engineering change processes.