Order Entry & Customer Service Specialist

Arhaus; Conover (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Arhaus Upholstery in Conover, NC is seeking a Customer Service Order Entry Associate to handle order processing and related tasks within the Customer Service department. The role supports order entry, tracking, and communication with customers to ensure accurate processing and timely responses, while contributing to a collaborative, fast-paced team environment.

The position requires strong English communication, attention to detail, and the ability to work Monday through Friday with overtime as

Qualifications

• Must have strong collaboration and interpersonal communication skills; strong organization, analytical and problem-solving skills; must be an autonomous/independent worker; Must be able to perform established goals in a fast-paced environment. Strict attention to detail is a must.

Responsibilities

• Print all orders from the system daily and monitor daily/weekly order totals.
• Oversee questions on orders and assist with order status inquiries.
• May be cross-trained to assist with other duties as needed by the supervisor.

Skills

Collaboration

Interpersonal skills

Organization

Analytical skills

Independent worker

English proficiency

Education

High School Diploma

Bachelor’s degree

Job description

Arhaus Upholstery in Conover, NC is seeking a Customer Service Order Entry Associate to handle order processing and related tasks within the Customer Service department. The role supports order entry, tracking, and communication with customers to ensure accurate processing and timely responses, while contributing to a collaborative, fast-paced team environment.

The position requires strong English communication, attention to detail, and the ability to work Monday through Friday with overtime as