Order Entry Customer Service Representative

Kelly Services; Chesterfield (MO); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Telemedicine

Life insurance

Disability coverage

Retirement savings plan

Paid holidays

Transit spending account

Paid sick leave

Job summary

Kelly Services in Chesterfield, MI is seeking an Order Entry Customer Service Representative to support the order lifecycle from entry to invoicing. You will manage price files and ensure adherence to standard procedures while serving as the main point of contact for customer inquiries.

You will coordinate scheduling changes with internal teams to address shortages and expedite orders as needed, leveraging Excel, Word, and MRPs to maintain data accuracy in a fast-paced environment.

Qualifications

• Associate degree in Business Administration, Marketing, or Sales.
• Minimum of two years of sales and customer service/coordination experience in automotive or manufacturing.
• Proficiency in Excel and Word; experience with MRP systems and customer portals.

Responsibilities

• Act as the primary point of contact for all customer service inquiries and order requests, reporting to the Sales Coordinator Manager or Sales Coordinator Supervisor.
• Processing all aspects of customer orders from inception to invoicing while managing customer price files and ensuring adherence to standard procedures.
• Communicating scheduling changes and coordinating with internal cross-functional teams to address potential shortages and expedite orders as necessary.

Skills

Microsoft Excel

Microsoft Word

MRP systems

Customer portals

Education

Associate degree in Business Administration, Marketing, or Sales

Job description

For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we’re here for you! We’re seeking an Order Entry Customer Service Representative to work at a premier customer in Chesterfield, MI.

Pay: $25-28/hr

Hours: Monday-Friday 8am-5pm

This position is ONSITE in Chesterfield, MI must be able to commute to Chesterfield, MI

Why you should apply to be an Order Entry Customer Service Representative:

• Join a top-notch team of over 54,000 professionals working with some of the world’s most beloved brands.
• Experience a culture that values growth, learning, diversity, equity, and inclusion.

What’s a typical day as an Order Entry Customer Service Representative? You’ll be:

• Acting as the primary point of contact for all customer service inquiries and order requests, reporting to the Sales Coordinator Manager or Sales Coordinator Supervisor.
• Processing all aspects of customer orders from inception to invoicing while managing customer price files and ensuring adherence to standard procedures.
• Communicating scheduling changes and coordinating with internal cross-functional teams to address potential shortages and expedite orders as necessary.

This job might be an outstanding fit if you:

• Hold an Associate degree in Business Administration, Marketing, or Sales with a minimum of two (2) years of sales and customer service/coordination experience in the automotive or manufacturing industry.
• Possess strong proficiency in Microsoft Excel and Word, along with experience working on MRP systems and customer portals.
• Have excellent verbal and written communication skills and the ability to thrive in a fast-paced environment.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice (https://www.kellyservices.com/hubfs/myKelly/Resources/Employment_Policies/Recruitment-Artificial-Intelligence-Notice.pdf?hsLang=en) .

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and affirmative-action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.