Order & Customer Support Specialist – Onsite Austin

Ultimate Staffing; Austin (TX); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Stable, low-turnover environment

Supportive management

Room for growth

Job summary

A well-established staffing agency is seeking an Electronics Manufacturing Customer Service Representative in Austin, TX. This full-time, onsite role involves supporting customers with their orders and collaborating with internal teams. Ideal candidates will possess a high school diploma and strong communication skills, with an emphasis on attention to detail. The company promotes a stable and supportive work environment focused on long-term employment. A competitive pay of $20-22/hour is offered.

Qualifications

• High school diploma or GED required.
• Customer service or office experience preferred but not required.
• Strong communication and attention to detail are crucial.

Responsibilities

• Process and manage customer web orders.
• Respond to customer inquiries regarding order status and changes.
• Coordinate with internal teams to resolve order-related issues.
• Provide open order reports upon request.
• Assist with expediting parts and updating open orders.
• Maintain accurate documentation in internal systems.

Skills

Strong communication

Attention to detail

Customer service experience

Ability to manage multiple requests

Education

High school diploma or GED

Tools

Outlook

Microsoft Office

Job description

A well-established staffing agency is seeking an Electronics Manufacturing Customer Service Representative in Austin, TX. This full-time, onsite role involves supporting customers with their orders and collaborating with internal teams. Ideal candidates will possess a high school diploma and strong communication skills, with an emphasis on attention to detail. The company promotes a stable and supportive work environment focused on long-term employment. A competitive pay of $20-22/hour is offered.