Onsite Customer Sales & Service Specialist

Applied Industrial Technologies; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Applied Industrial Technologies in Austin, TX is seeking a full-time customer service representative to support our sales team and customers in a fast-paced, on-site role. You will handle inquiries, quotes, orders, sourcing parts, and help generate sales while delivering friendly, professional service.

Basic computer skills including Excel are expected. We offer competitive hourly pay with monthly, quarterly, and annual bonus opportunities, and a team-focused culture with opportunities for

Qualifications

• 1+ year customer service or inside sales. Industrial distribution or parts counter environment a plus
• Attention to detail, accuracy, ability to multitask, sense of humor
• Written and verbal communication skills, including English grammar
• High school diploma or equivalent
• Must be able to lift up to 50 lbs.
• Valid driver's license & clean driving record (MVR)
• Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
• This position is not eligible for relocation benefits and is expected to be performed on site.
• Basic computer skills including Excel

Responsibilities

• In our fast-paced team environment, you will partner with our customers and Account Manager to find products and services and build ongoing positive business relationships.
• Customer inquiries, quotes, order processing, expediting / returns
• Sourcing parts
• Assist in generating sales
• Help in the stockroom as needed, deliver orders to customers as needed

Skills

Customer service

Inside sales

Attention to detail

Multitasking

Communication (English)

Education

High school diploma or equivalent

Tools

Excel

Job description

Applied Industrial Technologies in Austin, TX is seeking a full-time customer service representative to support our sales team and customers in a fast-paced, on-site role. You will handle inquiries, quotes, orders, sourcing parts, and help generate sales while delivering friendly, professional service.

Basic computer skills including Excel are expected. We offer competitive hourly pay with monthly, quarterly, and annual bonus opportunities, and a team-focused culture with opportunities for