On-Site CSR: Manufacturing Order & Support (Temp-to-Hire)

Lkjordan; Pflugerville (TX); Presencial; USD 39.000 - 41.000; Tempo integral

Resumo da vaga

L.K. Jordan & Associates is seeking a Customer Service Representative (CSR) in Northeast Austin, TX for a temporary-to-hire opportunity.

The role focuses on daily customer service, order processing, and light office administration, with an in-office schedule and hourly pay of $28-$30 depending on experience. You will support customers, distributors, and partners, enter orders, process quotations, maintain records, and coordinate with inventory and production teams to ensure timely delivery.

Qualificações

• Previous customer service experience, preferably in manufacturing or distribution.
• Experience with order entry, order processing, or administrative support.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable working with computer systems, Microsoft Office, and customer databases.
• Ability to work independently and as part of a team.

Responsabilidades

• Provide professional customer service to customers, distributors, and business partners.
• Enter and process customer orders, purchase orders, order changes, credits, returns, and cancellations.
• Respond to customer inquiries regarding pricing, product availability, order status, and delivery timelines.
• Prepare and process price quotations for standard and custom products.
• Maintain accurate customer records and order information.
• Coordinate with inventory and production teams to confirm product availability and delivery schedules.
• Communicate with internal departments to ensure customer expectations are met.
• Assist with customer returns and resolve order-related issues.
• Provide product information and support to customers as needed.

Conhecimentos

Customer service

Order processing

Communication

Attention to detail

Multitasking

Teamwork

MS Office

Ferramentas

Microsoft Office

Descrição da vaga

L.K. Jordan & Associates is seeking a Customer Service Representative (CSR) in Northeast Austin, TX for a temporary-to-hire opportunity.

The role focuses on daily customer service, order processing, and light office administration, with an in-office schedule and hourly pay of $28-$30 depending on experience. You will support customers, distributors, and partners, enter orders, process quotations, maintain records, and coordinate with inventory and production teams to ensure timely delivery.