Order & Accounts Specialist — Customer Service (Tulsa)

HF Sinclair; Tulsa (OK); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Paid Time-Off

401(k) Retirement Plan with match

Educational Reimbursement

Parental Bonding Time

Employee Discounts

Job summary

HF Sinclair seeks an on-site Customer Service Representative in Tulsa to manage orders from intake to fulfillment, collaborating with Sales and Global Supply Chain. You will be the main customer contact, ensuring accurate documentation and timely responses in a fast-paced setting.

The role emphasizes order accuracy, communication, and service excellence, with opportunities for training and professional growth within HF Sinclair's Lubricants & Specialties division.

Qualifications

• Fluent verbal and written English required.
• Excellent time management and organizational skills in a fast-paced environment.
• Strong communication and customer service focus; ability to translate requests into actions.

Responsibilities

• Act as primary contact for key accounts and customers.
• Process sales orders in SAP or internal system to completion.
• Coordinate with sales, production and distribution to fulfill orders.
• Run open order and billing reports; ensure accuracy of invoices.
• Provide technical data sheets and safety information as needed.
• Support training and onboarding of new team members.

Skills

English proficiency

Time management

Communication

Customer service

Teamwork

Process improvement

Pressure handling

Education

HS Diploma or equivalent

Tools

SAP

Internal ordering system

Job description

HF Sinclair seeks an on-site Customer Service Representative in Tulsa to manage orders from intake to fulfillment, collaborating with Sales and Global Supply Chain. You will be the main customer contact, ensuring accurate documentation and timely responses in a fast-paced setting.

The role emphasizes order accuracy, communication, and service excellence, with opportunities for training and professional growth within HF Sinclair's Lubricants & Specialties division.