Oral Surgery Treatment & Patient Experience Coordinator

Optimum Oral Surgery Group; Mullica Township, Northern (NJ, KY); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Annual merit reviews

Paid time off

401k plan

Health savings account

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability

Job summary

Optimum Oral Surgery Group in Mullica Hill, NJ is seeking a confident Treatment Coordinator to connect clinical expertise with an outstanding patient experience. In this in-office role, you’ll guide patients through treatment plans, discuss financial options, and ensure interactions are professional and caring.

Responsibilities include updating insurance info, scheduling, communicating costs, and collaborating with the clinical team to deliver excellent service.

Qualifications

• High school diploma or equivalent.
• One year of customer service experience.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor's time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Job description

Optimum Oral Surgery Group in Mullica Hill, NJ is seeking a confident Treatment Coordinator to connect clinical expertise with an outstanding patient experience. In this in-office role, you’ll guide patients through treatment plans, discuss financial options, and ensure interactions are professional and caring.

Responsibilities include updating insurance info, scheduling, communicating costs, and collaborating with the clinical team to deliver excellent service.