Dental Treatment Concierge - Patient Plans & Payments

North-Jersey-Oral-; Paramus (NJ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401k with company match

Health savings account

Dental and vision coverage

Life insurance

Disability insurance

Employee assistance program

Career path advancement

Discounts and rewards marketplace

Job summary

North-Jersey-Oral- in Paramus, NJ, is seeking a Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and maintain professional interactions in a fast-paced, collaborative team.

The role requires a friendly, organized individual with dental terminology knowledge and at least one year of customer service experience.

Qualifications

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor’s time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Customer service

Office skills

Organization

Leadership

Cross-functional collaboration

Education

High school diploma

Medical/dental experience preferred

Job description

North-Jersey-Oral- in Paramus, NJ, is seeking a Treatment Coordinator to connect clinical expertise with an outstanding patient experience. You will guide patients through treatment plans, discuss financial options, and maintain professional interactions in a fast-paced, collaborative team.

The role requires a friendly, organized individual with dental terminology knowledge and at least one year of customer service experience.