Oral Surgery Treatment Coordinator - Patient Experience

Paradigm Oral Surgery; Mullica Hill (NJ); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Annual merit reviews

Paid time off

401k plan w/company match

HSA with HDHP health plans

Medical/dental/vision coverage

Life Insurance

Disability (short & long-term)

Employee Assistance Program

BLS/CPR certification

Career path advancement

Discount marketplace

Job summary

Optimum Oral Surgery Group in Mullica Hill is seeking a Treatment Coordinator to connect clinical expertise with an outstanding patient experience. In this in-office role, you’ll guide patients through treatment plans, explain financial options, and maintain smooth scheduling.

The ideal candidate has a friendly, professional presence, solid organizational skills, and the ability to work cross-functionally with the dental team.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to ensure efficient use of the doctor's time.
• Partners with clinical team to ensure excellent patient experience.
• Adheres to deadlines and prioritize work against the patient schedule.
• Collects payments from patients in an effective and professional manner.
• Understands doctor treatment recommendations and develops treatment plans from diagnosis.
• Effectively communicates treatment options and associated costs to the patient.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Communication skills

Organization

Professional presence

Typing & filing

Cross-functional teamwork

Leadership & problem-solving

Education

High school diploma or equivalent

One year of customer service experience

Medical or dental experience preferred

Job description

Optimum Oral Surgery Group in Mullica Hill is seeking a Treatment Coordinator to connect clinical expertise with an outstanding patient experience. In this in-office role, you’ll guide patients through treatment plans, explain financial options, and maintain smooth scheduling.

The ideal candidate has a friendly, professional presence, solid organizational skills, and the ability to work cross-functionally with the dental team.