Oral Surgery Treatment Coordinator: Patient Scheduling

The Oral Surgery Institute of the Carolinas; Greensboro (NC); On-site; USD 48,000 - 62,000; Full time

Job summary

The Oral Surgery Institute of the Carolinas is seeking a detail-oriented Treatment Coordinator to bridge patient care with efficient treatment coordination in a high-volume oral surgery practice. You will present treatment plans, review insurance benefits, explain financial responsibilities, and liaise between patients, clinicians, referring offices, and insurance companies.

Key responsibilities include coordinating surgical schedules, ensuring timely patient care, and maintaining accurate

Qualifications

• 3+ years of experience in dental, oral surgery, medical, or surgical specialty practice preferred.
• Experience as Treatment Coordinator or similar role is highly desirable.
• Experience verifying insurance benefits and submitting pre-determinations.

Responsibilities

• Present and explain treatment plans after patient consultations.
• Calculate estimated insurance benefits and patient financial responsibility.
• Verify insurance benefits and submit pre-determinations.
• Manage provider surgical schedules to balance efficiency and patient needs.
• Coordinate treatment scheduling with patients, clinical staff, and referring providers.
• Track treatment case acceptance rates and report KPIs.
• Maintain accurate patient records and documentation.
• Collaborate with providers and clinical team to ensure exceptional patient experience.

Skills

Organizational skills

Time management

Mathematical ability

Interpersonal skills

Multitasking

Attention to detail

Microsoft Excel

Microsoft Word

OneDrive

Team collaboration

Education

Associate's degree

Bachelor's degree

Tools

Excel

Word

OneDrive

Job description

The Oral Surgery Institute of the Carolinas is seeking a detail-oriented Treatment Coordinator to bridge patient care with efficient treatment coordination in a high-volume oral surgery practice. You will present treatment plans, review insurance benefits, explain financial responsibilities, and liaise between patients, clinicians, referring offices, and insurance companies.

Key responsibilities include coordinating surgical schedules, ensuring timely patient care, and maintaining accurate