Oral Surgery Care Coordinator: Scheduling & Insurance

The-Oral-Surgery-Institute-of-the-Carolinas; Spicewood (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

The Oral Surgery Institute of the Carolinas is seeking a Treatment Coordinator to present treatment plans, verify benefits, and explain financial responsibilities. You will coordinate between patients, clinicians, referring offices, and insurers to ensure timely, coordinated care and optimize provider schedules.

Ideal candidates are highly organized, detail-oriented, and patient-focused, with experience in a fast-paced dental or medical practice and strong Excel/Office skills.

Qualifications

• Associate's or Bachelor's degree preferred; healthcare experience considered.
• Experience in dental/oral surgery or medical settings preferred.
• Experience verifying insurance benefits and coordinating schedules.

Responsibilities

• Present treatment plans after consultations.
• Calculate estimated insurance benefits and patient financial responsibility.
• Verify insurance benefits.
• Submit insurance pre-determinations.
• Manage and optimize provider surgical schedules.
• Coordinate treatment scheduling with patients and staff.
• Collaborate with clinical team to coordinate care across offices.
• Facilitate communication with referring doctors regarding mutual patients.
• Track treatment case acceptance rates and other KPIs.
• Maintain accurate patient records and documentation.
• Utilize Excel, Word, and OneDrive for reporting and workflow.
• Collaborate with providers to ensure exceptional patient experience.

Skills

Org & time management

Mathematical ability

Interpersonal skills

Multitasking

Attention to detail

MS Office (Excel/Word/OneDrive)

Collaboration

Scheduling

Education

Associate's or Bachelor's degree preferred

Healthcare experience considered in lieu

Tools

Microsoft Office

Job description

The Oral Surgery Institute of the Carolinas is seeking a Treatment Coordinator to present treatment plans, verify benefits, and explain financial responsibilities. You will coordinate between patients, clinicians, referring offices, and insurers to ensure timely, coordinated care and optimize provider schedules.

Ideal candidates are highly organized, detail-oriented, and patient-focused, with experience in a fast-paced dental or medical practice and strong Excel/Office skills.