Dental Treatment Coordinator: Patient Care & Scheduling

Socket.dev; Smyrna (GA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401(k) with company match

Paid time off

Job summary

Paradigm Oral Health is seeking a Treatment Coordinator in Smyrna, GA to provide exceptional patient care and coordinate treatment planning. You will greet patients, answer calls, schedule visits, and communicate costs and plans, while maintaining HIPAA compliance and high service standards.

The role emphasizes teamwork with the clinical staff, accurate insurance information handling, and timely follow-up with patients and referring offices to ensure smooth operations and patient satisfaction.

Qualifications

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Greet patients, answer phones, schedule appointments, provide cost estimates, and collect patient financial responsibility.
• Manage doctors' schedules and communications with patients and referring offices.
• Provide concierge level customer service to patients, offices, and team members.

Skills

Dental terminology

Customer service

Communication

Organizational skills

Attention to detail

Teamwork

Problem solving

HIPAA compliance

Education

High school diploma or equivalent

Tools

Typing

Filing

Office software

Scheduling

Job description

Paradigm Oral Health is seeking a Treatment Coordinator in Smyrna, GA to provide exceptional patient care and coordinate treatment planning. You will greet patients, answer calls, schedule visits, and communicate costs and plans, while maintaining HIPAA compliance and high service standards.

The role emphasizes teamwork with the clinical staff, accurate insurance information handling, and timely follow-up with patients and referring offices to ensure smooth operations and patient satisfaction.