Oral Surgery Scheduling Coordinator | Patient Concierge

The Christiana Center for Oral Surgery and Dental Implants; Brookbend (DE); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Short/Long Term Disability

Employee Assistance Program

National Discount and Rewards MarketpL

BLS/CPR Certification

Career Path Advancement to clinical or

Job summary

The Christiana Center for Oral Surgery and Dental Implants in Newark, DE seeks a Scheduling Coordinator to greet patients, answer phones, schedule appointments, and prepare charts. You will ensure smooth patient flow, collect financial responsibility, and support providers with an organized daily schedule.

Ideal candidates have a high school diploma and at least one year of customer service; dental terminology knowledge is a plus.

Qualifications

• High school diploma or equivalent is required.
• One year of customer service experience is required.
• Knowledge of dental terminology is preferred.
• Friendly, inviting, and professional personality is expected.
• Basic office skills such as typing and filing are expected.
• Good organizational skills are essential.

Responsibilities

• Greets patients and visitors upon arrival with a friendly demeanor.
• Answers the phone promptly and professionally.
• Schedules appointments to optimize provider time and exam rooms.
• Prepares daily schedules for each provider.
• Collects patient financial responsibility and maintains patient charts.
• Maintains reception area in a neat and orderly condition.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly demeanor

Typing and filing

Organizational skills

Education

High school diploma or equivalent

Job description

The Christiana Center for Oral Surgery and Dental Implants in Newark, DE seeks a Scheduling Coordinator to greet patients, answer phones, schedule appointments, and prepare charts. You will ensure smooth patient flow, collect financial responsibility, and support providers with an organized daily schedule.

Ideal candidates have a high school diploma and at least one year of customer service; dental terminology knowledge is a plus.