Dental Scheduling Concierge | Patient Care & Front Desk

Paradigm Oral Surgery; Newark (DE); Sur place; USD 26 000 - 30 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401(k)

Short/Long Term Disability

Employee Assistance Program

National Discount and Rewards Marketpl

BLS/CPR Certification

Career Path Advancement to clinical or

Résumé du poste

The Christiana Center for Oral Surgery and Dental Implants in Newark, DE is seeking a Scheduling Coordinator who will greet patients, answer phones, schedule appointments, and collect patient financial responsibility while preparing charts.

You will provide concierge level service to patients and referring offices, manage daily provider schedules, maintain a neat front desk, and ensure HIPAA confidentiality. Prior oral surgery experience is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Knowledge of dental terminology preferred.

Responsabilités

• Greet patients and visitors with a friendly demeanor.
• Answer phones promptly and professionally.
• Schedule appointments to optimize provider time.
• Collect patient financial responsibility and prepare charts.
• Provide concierge level customer service to patients and referring offices.
• Maintain a neat and orderly reception area.
• Maintain confidentiality of information in accordance with HIPAA.
• Develop daily schedules for each provider.
• Manage patient flow to reduce wait times.
• Assist patients as necessary.
• Perform other related duties as assigned.

Connaissances

Dental terminology

Customer service

Typing

Organizational skills

Formation

High school diploma or equivalent

1 year of customer service experience

Description du poste

The Christiana Center for Oral Surgery and Dental Implants in Newark, DE is seeking a Scheduling Coordinator who will greet patients, answer phones, schedule appointments, and collect patient financial responsibility while preparing charts.

You will provide concierge level service to patients and referring offices, manage daily provider schedules, maintain a neat front desk, and ensure HIPAA confidentiality. Prior oral surgery experience is a plus.