Optometry Front Desk & Patient Services Specialist

Midwest-Eye-Consultants; Akron (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

6.5 paid holidays per year

Approximately 10 days of PTO within第一起

Health, dental, vision, and 401k

Growth and wage increase through cert.

Job summary

Vision Clinic in Akron, OH is seeking an Optometric Patient Services Representative to serve as the friendly liaison between patients, doctors and staff. You will verify insurance, obtain pre-authorizations, schedule appointments, answer calls and maintain patient charts.

In addition to welcoming patients and guiding them through the visit, you will process payments, balance end-of-day tasks, and help ensure a safe, clean office environment while supporting the administrative team and doctors.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and entering data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Job description

Vision Clinic in Akron, OH is seeking an Optometric Patient Services Representative to serve as the friendly liaison between patients, doctors and staff. You will verify insurance, obtain pre-authorizations, schedule appointments, answer calls and maintain patient charts.

In addition to welcoming patients and guiding them through the visit, you will process payments, balance end-of-day tasks, and help ensure a safe, clean office environment while supporting the administrative team and doctors.