Optometry Front Desk & Patient Care Coordinator

Midwest Eye Consultants; Akron (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401k

Job summary

Vision Clinic in Akron, OH is seeking a friendly Patient Services Representative to coordinate communication between patients, doctors and staff in a fast-paced optometric office.

You will verify insurance, schedule appointments, greet patients, process checkouts and handle billing inquiries while maintaining accurate charts in our EHR system.

We offer benefits including health, dental, vision, and a company-paid certification program, with growth opportunities through internal training.

Responsibilities

• Greet patients in a friendly, professional manner
• Answer phone calls, schedule appointments, assist in patient communications and recalls
• Respond to patient inquiries about billing, procedures, policies and available services
• Prepare patient chart prior to appointment and complete upon patient arrival
• Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
• Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
• Monitor patient flow throughout the office, properly communicating delays
• Provide a safe and clean office environment
• Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

Job description

Vision Clinic in Akron, OH is seeking a friendly Patient Services Representative to coordinate communication between patients, doctors and staff in a fast-paced optometric office.

You will verify insurance, schedule appointments, greet patients, process checkouts and handle billing inquiries while maintaining accurate charts in our EHR system.

We offer benefits including health, dental, vision, and a company-paid certification program, with growth opportunities through internal training.