Optometry Front Desk Coordinator

Jerry Jacobs, O.D., F.A.A.O.; Fort Worth (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Opportunities for training and growth

Supportive and collaborative team environment

Job summary

Jerry Jacobs, O.D., F.A.A.O. in Fort Worth is looking for a front desk coordinator to ensure smooth operations and deliver excellent customer service. This role involves greeting patients, scheduling appointments, and managing phone calls to aid the clinic's administrative needs.

The ideal candidate will have a high school diploma, strong communication skills, and a friendly demeanor. The position offers opportunities for training and growth within a supportive team environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical or optometry office preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures.
• Schedule and confirm patient appointments using practice management software.
• Answer phone calls and respond to inquiries in a professional and courteous manner.

Skills

Communication skills

Customer service skills

Multitasking abilities

Organization skills

Education

High school diploma or equivalent

Tools

Practice management software

Office software

Job description

About Us

Texas State Optical is a patient-focused optometry practice committed to delivering exceptional eye care in a friendly, welcoming environment. We take pride in creating a positive experience for every patient who walks through our door. We're currently seeking a reliable, personable, and detail-oriented receptionist to be the first point of contact for our practice.

Position Overview

As the front desk coordinator, you will play a crucial role in ensuring smooth front office operations and providing excellent customer service. You will greet patients, schedule appointments, manage phone calls, and support the overall administrative needs of the clinic.

Key Responsibilities

• Greet patients warmly and assist with check-in and check-out procedures.
• Schedule and confirm patient appointments using practice management software.
• Answer phone calls and respond to inquiries in a professional and courteous manner.
• Collect and verify insurance information.
• Process payments and maintain accurate records.
• Maintain a clean and organized front desk area.
• Coordinate with optometrists, technicians, and other staff to support daily operations.

Qualifications

• High school diploma or equivalent required.
• Previous experience in a medical or optometry office preferred.
• Strong communication and interpersonal skills.
• Proficient in using office software and scheduling systems.
• Ability to multitask and remain organized in a fast-paced environment.
• Friendly, professional demeanor with a focus on patient care.

Why Join Us?

• Supportive and collaborative team environment.
• Opportunities for training and growth.
• A meaningful role in helping people improve their vision and eye health.