Optical Front Desk & Patient Care Coordinator

Complete Eyecare PC; Houston (TX); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Competitive pay

Employee discounts

Health insurance

Career advancement

Paid time off

Vision insurance

Job summary

Texas State Optical Champions is seeking a friendly Front Desk Receptionist / Patient Care Coordinator to manage daily clinic flow in a fast-paced optical office. You will greet patients, answer calls, schedule appointments, verify benefits, collect payments, and maintain HIPAA-compliant records while supporting doctors and staff.

This full-time role offers $16–$18 per hour, 32–35 hours weekly, and benefits including 401(k), health and vision insurance, paid time off, and opportunities for

Qualifications

• Minimum 1 year of experience in optical or medical office.
• Experience verifying medical and vision insurance benefits.
• Knowledge of Compulink EHR or similar EMR.
• Strong computer skills, including Microsoft Office.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Bilingual English/Spanish is a plus.

Responsibilities

• Greet patients and visitors with a friendly, professional attitude.
• Answer and manage incoming calls efficiently.
• Schedule, confirm, and coordinate patient appointments.
• Verify insurance benefits and collect payments.
• Maintain accurate patient demographics and HIPAA compliance.
• Coordinate communication between patients, doctors, and staff.

Skills

Customer service

Multitasking

Attention to detail

Communication skills

Teamwork

Bilingual (English/Spanish)

Tools

Compulink EHR

MS Office

Job description

Texas State Optical Champions is seeking a friendly Front Desk Receptionist / Patient Care Coordinator to manage daily clinic flow in a fast-paced optical office. You will greet patients, answer calls, schedule appointments, verify benefits, collect payments, and maintain HIPAA-compliant records while supporting doctors and staff.

This full-time role offers $16–$18 per hour, 32–35 hours weekly, and benefits including 401(k), health and vision insurance, paid time off, and opportunities for