Optometric Assistant Optical Receptionist

Texas State Optical - Briargrove/Galleria; Houston (TX); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

401(k) matching

Health insurance

Paid time off

Employee discounts

Competitive salary

Job summary

A leading optical care provider in Houston is seeking a dual-role Optometric Assistant / Optical Receptionist. This position focuses on ensuring seamless patient care from check-in through to checkout, supporting both administrative and clinical tasks. Ideal candidates will have prior optical or healthcare experience, strong communication skills, and a compassionate approach to patient interactions. Benefits include competitive pay, bonuses, paid time off, and employer-paid medical options.

Qualifications

• Previous optical, medical office, or healthcare experience preferred (will train motivated candidates).
• Detail-oriented and reliable with a ‘whatever it takes’ attitude.

Responsibilities

• Greet patients warmly and provide exceptional service.
• Perform pre‑testing including visual acuity and retinal imaging.
• Manage scheduling and insurance verification.

Skills

Optical experience

Healthcare experience

Bilingual (English/Spanish)

Communication skills

Organizational skills

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Employee discounts
• Health insurance
• Paid time off

Location:

TSO Briargrove – 6100 Westheimer Road, Houston, TX 77057

About Us:

At Texas State Optical, we are passionate about delivering an exceptional patient experience. From stylish eyewear to advanced solutions like Neurolens, RF & IPL treatments, myopia management, and dry eye therapies, we put patient care at the center of everything we do.

Role Overview:

We are seeking a dual‑role Optometric Assistant / Optical Receptionist to join our team. This cross‑trained position ensures patients receive seamless care from check‑in to exam to checkout. You will support both the front desk and clinical team, helping with scheduling, insurance, pre‑testing, and patient education — all in the spirit of continuity of care.

Key Responsibilities:

• Greet patients warmly and provide exceptional service at every touchpoint
• Verify patient appointments, confirmations, and pre-appointments
• Manage recall lists to keep patients on track with their annual exams
• Perform pre‑testing (visual acuity, autorefractor, topography, retinal imaging, etc.)
• Collect and record patient medical/ocular history
• Train patients on contact lens insertion/removal
• Support doctors with chairside assistance as needed
• Manage incoming calls, scheduling, and patient communications
• Verify and process vision/medical insurance
• Process payments and maintain accurate records
• Collaborate with the team to ensure smooth patient flow throughout the office

Ideal Candidate:

• Previous optical, medical office, or healthcare experience preferred (will train motivated candidates)
• Comfortable with both front desk administration and clinical pre‑testing
• Strong relationship‑building skills with patients and co‑workers
• Compassionate, with a focus on continuity of care across the patient journey
• Detail‑oriented, reliable, and adaptable with a “whatever it takes” attitude
• Excellent communication and organizational skills
• Bilingual (English/Spanish) a plus

Compensation & Benefits:

• Competitive hourly pay + monthly bonuses + role‑based commissions
• Paid vacation, holidays, and sick time
• Discounted exams and eyewear
• 50% employer‑paid medical (after 90 days)
• 401(k) with up to 4% employer match (after 1 year)
• Employee eyewear/materials discounts
• Closed Sundays – no late nights
• Consistent schedule: Monday–Friday 9am–6pm, Saturday 9am–1pm