Medical Front Desk Optometric Technician

Eyes Now; Dallas (TX); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

401(k)

401(k) matching

Paid time off

Job summary

A healthcare service provider in Dallas is seeking a friendly and service-oriented individual to join their front desk team. The role offers outstanding customer service while performing administrative tasks, with opportunities for professional growth in operations and marketing. Ideal candidates have strong communication skills and a high school diploma. This full-time or part-time position includes weekend availability and offers competitive pay, alongside benefits like a 401(k).

Qualifications

• High school diploma or GED required.
• Strong interpersonal and communication skills.
• Attention to detail and ability to multitask.
• Professional and friendly demeanor.
• Previous experience in optometry or a related healthcare setting is a plus.

Responsibilities

• Greet and assist patients in person, over the phone, via email, and live chat.
• Verify vision insurance benefits and explain coverage to patients.
• Process invoices for eye exams and other services.
• Accept payments both in person and over the phone.
• Conduct preliminary vision tests using optometric equipment.
• Ensure an exceptional patient experience through excellent customer service.

Skills

Interpersonal skills

Attention to detail

Multitasking

Customer service

Communication skills

Education

High school diploma or GED

Job description

Job description:

We are seeking a friendly and service-oriented individual to join our front desk team. In this role, you’ll provide outstanding customer service while handling key administrative and operational tasks. This position offers opportunities for professional growth in areas such as operations, customer service, marketing, and insurance billing.

With a flexible schedule and comprehensive training provided, this is a great opportunity for someone looking for long-term career development in a dynamic healthcare environment. If you’re passionate about helping others, eager to learn, and committed to growing within the company, we encourage you to apply. All inquiries will be kept confidential.

Position Details:

• Hours:Full-time or part-time (weekend availability preferred)
• Pay:$15.00 - $17.00 per hour
• Work Location:In person

Key Responsibilities:

• Greet and assist patients in person, over the phone, via email, and live chat
• Verify vision insurance benefits and explain coverage to patients
• Process invoices for eye exams and other services
• Accept payments both in person and over the phone
• Conduct preliminary vision tests using optometric equipment
• Ensure an exceptional patient experience through excellent customer service

Qualifications:

• High school diploma or GED required
• Strong interpersonal and communication skills
• Attention to detail and ability to multitask
• Professional and friendly demeanor
• Previous experience in optometry or a related healthcare setting is a plus (compensation may be adjusted based on experience)

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Learn more about us at eyesnow.us. If you're ready for a rewarding career with room for growth, apply today!

Job Types: Full-time, Part-time

Work Location: In person