Patient Care Specialist — Eye Care Front Desk

Talentify; Cedar Rapids (IA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

401k + match

Job summary

Miller Eyecare in Cedar Rapids, IA is seeking a Patient Care Coordinator I to be the welcoming first point of contact. You’ll handle scheduling, greet patients, check them in and out, and keep front desk operations running smoothly with warmth and professionalism.

The role offers an hourly wage with benefits and holidays, and a supportive, patient-centered culture that values teamwork, clear communication, and efficient multitasking in a fast-paced eye care practice.

Qualifications

• 1+ year of customer service experience (healthcare or optical experience is a bonus!)
• Excellent communication skills and a friendly, professional demeanor
• Comfortable with computers and quick to learn new systems
• A team player with a positive attitude and strong organizational skills

Responsibilities

• Be the welcoming voice on the phone, helping patients with scheduling and questions
• Greet and check in patients with professionalism and warmth
• Keep things running smoothly with efficient front desk operations
• Support patient flow with strong multitasking and time management skills

Skills

Customer service

Excellent communication

Computer literacy

Team player

Healthcare/optical experience

Job description

Miller Eyecare in Cedar Rapids, IA is seeking a Patient Care Coordinator I to be the welcoming first point of contact. You’ll handle scheduling, greet patients, check them in and out, and keep front desk operations running smoothly with warmth and professionalism.

The role offers an hourly wage with benefits and holidays, and a supportive, patient-centered culture that values teamwork, clear communication, and efficient multitasking in a fast-paced eye care practice.